1 reviews | Active since Jul 2016
Disgusting service
<p>I handed my machine into the Nelspruit Ilanga Mall shop the 13 July - they told me 2 weeks - I phoned today as i had not heard a word from them - only to be told that Head Office will only be collecting my machine tomorrow 29/07/2016 - so have to wait another 2 weeks - the lady said it should only be a week - but whats the chance</p>
Dear Melanie Human
Thank you for taking the time to raising your complaint on Hellopeter.
Once again, please accept our most sincere apologies for the miscommunication. As per our telephonic discussion, the unit has been collected on Friday, 29 July 2016 and repaired over the weekend. The unit will be collected this Wednesday, 3 August 2016 and should be in the store by Friday, 5 August 2016. We will keep you updated on the progress.
Should you require any assistance please do not hesitate to contact us directly.
Thank you
Kind Regards
Verimark
Best regards,
Dear Melanie Human
Thank you for taking the time to raising your complaint on Hellopeter.
Once again, please accept our most sincere apologies for the miscommunication. As per our telephonic discussion, the unit has been collected on Friday, 29 July 2016 and repaired over the weekend. The unit will be collected this Wednesday, 3 August 2016 and should be in the store by Friday, 5 August 2016. We will keep you updated on the progress.
Should you require any assistance please do not hesitate to contact us directly.
Thank you
Kind Regards
Verimark
Best regards,