NR
Nizam R
1 reviews | Active since Mar 2011
28 Sept 2023, 01:22
Disappointed
A recent complaint was dealt with by Deon. He advised my vacuum after testing worked fine but I needed to replace filters for which agreed to pay for. I get another call yesterday advising me I need a new motor. Am i being taken for a ride. Deon is apparently booked off sick. Deon please advise further when you are well and back at the office.
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Replies (4)
Verimark's replyOfficial
28 Sept 2023, 07:24Verimark's reply28 Sept 2023, 07:24
Official
Verimark's replyOfficial
28 Sept 2023, 12:21Dear Nizam Rangraje Thank you for bringing this to our attention our sincere apologies for the inconvenience caused. This matter has been escalated to the applicable parties to assist in this matter, please refer to our email correspondence for further assistance.
We appreciate the trouble you went to bringing this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback
Kind regards
Verimark team
We appreciate the trouble you went to bringing this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback
Kind regards
Verimark team
Verimark's reply28 Sept 2023, 12:21
Official
Dear Nizam Rangraje Thank you for bringing this to our attention our sincere apologies for the inconvenience caused. This matter has been escalated to the applicable parties to assist in this matter, please refer to our email correspondence for further assistance.
We appreciate the trouble you went to bringing this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback
Kind regards
Verimark team
We appreciate the trouble you went to bringing this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback
Kind regards
Verimark team
NR
Nizam R's updateReviewer Update
11 Oct 2023, 11:12Hi Verimark
Your team Manager Deon, presumably still on sick leave, advised the unit was tested and the fault reported was the air filter. Collected the unit o Saturday 07th October 2023. Put the unit on this morning and ten minutes later, book...does not work Deon.....
Your team Manager Deon, presumably still on sick leave, advised the unit was tested and the fault reported was the air filter. Collected the unit o Saturday 07th October 2023. Put the unit on this morning and ten minutes later, book...does not work Deon.....
NR
Nizam R's update11 Oct 2023, 11:12
Reviewer Update
Hi Verimark
Your team Manager Deon, presumably still on sick leave, advised the unit was tested and the fault reported was the air filter. Collected the unit o Saturday 07th October 2023. Put the unit on this morning and ten minutes later, book...does not work Deon.....
Your team Manager Deon, presumably still on sick leave, advised the unit was tested and the fault reported was the air filter. Collected the unit o Saturday 07th October 2023. Put the unit on this morning and ten minutes later, book...does not work Deon.....
Verimark's replyOfficial
11 Oct 2023, 15:24Verimark's reply11 Oct 2023, 15:24
Official