Disappointed
I am very disappointed with the Cyclovac vacuum cleaner. We cannot even vacuum a tiled floor of 30m² and it cuts out, overheats. This is a ****py product and I would advising others NOT to buy
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Verimark's replyOfficial
04 Oct 2023, 08:14 Dear Raymond Thank you for informing us of your disappointing experience with a recent purchase of our Genesis Cyclovac, please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase has fallen short of our high standards.
Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item. It would be easier if you could book it at a Verimark store
https://www.verimark.co.za/contact-us/store-locator/
We appreciate the trouble you caused in bringing this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback.If you require further information do not hesitate to contact us directly.
Kind regards
The Verimark team
Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item. It would be easier if you could book it at a Verimark store
https://www.verimark.co.za/contact-us/store-locator/
We appreciate the trouble you caused in bringing this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback.If you require further information do not hesitate to contact us directly.
Kind regards
The Verimark team
Verimark's reply04 Oct 2023, 08:14
Official
Dear Raymond Thank you for informing us of your disappointing experience with a recent purchase of our Genesis Cyclovac, please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase has fallen short of our high standards.
Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item. It would be easier if you could book it at a Verimark store
https://www.verimark.co.za/contact-us/store-locator/
We appreciate the trouble you caused in bringing this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback.If you require further information do not hesitate to contact us directly.
Kind regards
The Verimark team
Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item. It would be easier if you could book it at a Verimark store
https://www.verimark.co.za/contact-us/store-locator/
We appreciate the trouble you caused in bringing this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback.If you require further information do not hesitate to contact us directly.
Kind regards
The Verimark team