AS
Adrian S
1 reviews | Active since Nov 2024
04 Nov 2024, 08:17
Cheap, broken, uncorrected regret
This company is a disgrace. They portray a company that's all about quality and show happy customers using their products. I bought the floor wiz mop set. After 2 months the handle broke. When I went back to the salesman I was told "sorry for you, buy another one" followed by the usual "there's nothing we can do". What a load of ****. I urge anyone considering a purchase to rather shop elsewhere.
Helpful (0)
Replies (1)0
Replies (1)
Verimark's replyOfficial
04 Nov 2024, 08:53 Dear Adrian Smith,
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused.
Please take your faulty units to the nearest Verimark store with proof of purchase. We will coordinate with the store to have the units sent to the Verimark head office for technical assessment, and we will provide you with feedback accordingly. You can find the nearest store using our store locator at https://www.verimark.co.za/contact-us/store-locator/.
Kind regards,
Verimark Team
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused.
Please take your faulty units to the nearest Verimark store with proof of purchase. We will coordinate with the store to have the units sent to the Verimark head office for technical assessment, and we will provide you with feedback accordingly. You can find the nearest store using our store locator at https://www.verimark.co.za/contact-us/store-locator/.
Kind regards,
Verimark Team
Verimark's reply04 Nov 2024, 08:53
Official
Dear Adrian Smith,
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused.
Please take your faulty units to the nearest Verimark store with proof of purchase. We will coordinate with the store to have the units sent to the Verimark head office for technical assessment, and we will provide you with feedback accordingly. You can find the nearest store using our store locator at https://www.verimark.co.za/contact-us/store-locator/.
Kind regards,
Verimark Team
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused.
Please take your faulty units to the nearest Verimark store with proof of purchase. We will coordinate with the store to have the units sent to the Verimark head office for technical assessment, and we will provide you with feedback accordingly. You can find the nearest store using our store locator at https://www.verimark.co.za/contact-us/store-locator/.
Kind regards,
Verimark Team