TS
Trish S

1 reviews | Active since Feb 2011

10 Aug 2018, 10:49

Careful when buying Floorwhizz from Verimark

Be very careful when buying any Verimark product requiring replacement parts. I purchased a Floorwhizz double bucket mop just over two years ago. It worked wonderfully (and I should know because I foster puppies for a rescue organisation so my mop and bucket are in constant use!) but the time came to buy a replacement mop head. Verimark no longer stock the mop head for this model so the only alternative is to purchase a new mop and bucket at a cost of R549 as my double bucket and mop is now redundant. Needless to say I will purchase a new mop and bucket but it won't be Verimark! And I will ensure I have enough mop heads for the next 10 years.

0
Replies (1)
Verimark
Verimark's reply13 Aug 2018, 08:44
Official


Dear Trish

Thank you for bringing this to our attention, our sincere apologies for any inconvenience caused. Thank you for taking my call earlier

We are currently investigating this as a matter of urgency

We will revert back shortly

Kind regards

Verimark team