1 reviews | Active since Dec 2010
BE CAREFUL WHEN BUYING A GENESIS VACCUUM CLEANER IF YOU WANT A NEW ONE DO A THOROUGH CHECK ON THE MACHINE
I was asked to bring in my genesis vacuum cleaner, I took the machine and I showed the manager the oil stains on the machine because I keep my equipment absolutely spotless and why there was oil spots on the machine, they sent it to the factory for a service and I told them about the oil stains and that it seems to be a second hand machine, when the machine was serviced I collected inside the machine was a total different filter because I had the existing filter with me inside the vacuum cleaner and it stuck me that I was sold a second hand machine, I told verimark that this was not on and asked the lady in charge and she had no answer for me, everything was different except for the exterior which was the same top that I returned, I did not take the machine and asked for an explanation on why the inside is different but the exterior was the same so be careful when you buy a Genesis they sell you a demo model instead of a new machine
this matter will be sent to higher management to investigate, we will revert back asap
Please accept our sincere apologies for the inconvenience caused.
Kind regards
The Verimark Team
this matter will be sent to higher management to investigate, we will revert back asap
Please accept our sincere apologies for the inconvenience caused.
Kind regards
The Verimark Team
