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RC
Reeno C

1 reviews | Active since Sept 2019

04 Jan 2022, 09:08

BAUER

I Bought 2 Bauer Pans from Verimark (Mall Of The South) just under a year ago. The inside of the pans & underneath of the pans have been damaged badly. I do understand that the inside was probably washed to hard but that is due to the inside not been able to be NON STICK. I did go tot he store to check & was told they are **** & not BAUER. I said I bought it from your store & even wanted to vet a new one but after this ********** service I WILL NOT RECOMMENDED VERIMARK NOR BAUER TO ANYONE .

I have always loved the BAUER range but get a not so good feeling anymore. Are you using substandard material now???

0
Replies (3)
Verimark
Verimark's reply04 Jan 2022, 09:51
Official
 Dear   Reeno Christian   Thank you for taking the time to raise your concern 
Our sincere apologies for the inconvenience caused in this regard. 
This response serves as confirmation that your query has been received. It has been tasked to the relevant division to follow up and assist. 
Kind Regards
  Verimark team
   

Best regards,

RC
Reeno C's update07 Jan 2022, 10:29
Reviewer Update
Today is 3 days since you have rep**** on my dissatisfaction with your BAUER RANGE & to date no one has contacted me as promised. Seems as if your service is just as poor as the quality of your products.
Verimark
Verimark's reply07 Jan 2022, 10:39
Official
Hi  Reeno 
Thank you for your patience
We have  done our investigation with the relevant store  manager, and they did  confirm that   the product was sent to the store it is not a Verimark product and also no valid proof of purchase  was provided,  please  advise if  you have a valid proof of purchase to verify  that  it is a Verimark product 
 Please feel free to contact us directly should you require any further assistance. 

Kind regards, 

Verimark Team 

Best regards,