CVZH
Charell Van Zyl Horn
1 reviews | Active since Dec 2018
03 Dec 2018, 09:38
Bad repair service
I bought the genesis cyclovac in March 2018, it is not switching on so I send it in for repairs.
Verimark phoned me and said I must change the filter again so I bough a filter and they are expensive but it is till not working. I have been without the vacuum cleaner for a month and now I have to send it in again with the possibility that it will come back still not fixed.
This morning I phoned Verimark and all that they can say is take it back for repairs!!
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Replies (2)0
Replies (2)
Verimark's replyOfficial
03 Dec 2018, 16:34 Dear Charell Van Zyl Horn
Thank you for taking the time to raise your concern on Hellopeter ,
Our sincere apologies for the inconvenience caused in this regard.
This response serves as confirmation that your query has been received. It has been tasked to the relevant division to follow up and assist.
Kind Regards
Verimark team
Thank you for taking the time to raise your concern on Hellopeter ,
Our sincere apologies for the inconvenience caused in this regard.
This response serves as confirmation that your query has been received. It has been tasked to the relevant division to follow up and assist.
Kind Regards
Verimark team
Verimark's reply03 Dec 2018, 16:34
Official
Dear Charell Van Zyl Horn
Thank you for taking the time to raise your concern on Hellopeter ,
Our sincere apologies for the inconvenience caused in this regard.
This response serves as confirmation that your query has been received. It has been tasked to the relevant division to follow up and assist.
Kind Regards
Verimark team
Thank you for taking the time to raise your concern on Hellopeter ,
Our sincere apologies for the inconvenience caused in this regard.
This response serves as confirmation that your query has been received. It has been tasked to the relevant division to follow up and assist.
Kind Regards
Verimark team
Verimark's replyOfficial
04 Dec 2018, 07:52Dear Charell
Kindly refer to our email correspondence for further assistance,
Should you require any further assistance please do not hesitate to contact us directly on ***and one of our friendly customer care agents will assit you
Kind regards
Verimark Team
Verimark's reply04 Dec 2018, 07:52
Official
Dear Charell
Kindly refer to our email correspondence for further assistance,
Should you require any further assistance please do not hesitate to contact us directly on ***and one of our friendly customer care agents will assit you
Kind regards
Verimark Team