CA
Conita A

1 reviews | Active since Feb 2020

11 May 2022, 09:07

Bad Qaulity

i am so disgussted with buying the floorwiz butterfly replacement mop thing everytime , i just used not evens for 3 months then it breaks , i probaly ended up buying more then 6 off these replacements , which actuly cost more then mop itsself , you need manuafacture your products according , because your products does not cost cheap

0
Replies (3)
Verimark
Verimark's reply11 May 2022, 10:05
Official
 Dear ConitaThank you for informing us of your disappointing experience with a recent purchase of Floorwiz Butterfly  Mop please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase has fallen short of our high standards. 

Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query on this item.  It would be easier if you could book it in at a Verimark store 

We appreciate the trouble you went to bring this matter to our attention.  Through your feedback , are able to identify and rectify problems and we thank you for taking the time to give us your feedback.

If you require further information or assistance, please do not hesitate to contact us directly.  

Kind regards 
Verimark team

CA
Conita A's update11 May 2022, 13:01
Reviewer Update
i am notn close to any Verimark store i bought it a game store
Verimark
Verimark's reply11 May 2022, 13:25
Official
Hi Conita 
 Please visit   https://verimark.co.za   store-finder  to locate the store near you 

Should you require any further assistance, please feel free to contact us directly on ***and one of our friendly consultants will be able to assist. 
Thank you