KR
Kelly R

1 reviews | Active since Apr 2011

22 Sept 2016, 11:17

Bad product

<p>To Whom It May Concern,</p> <p> </p> <p>We ourchased the Maxxus 800 from you a few years back, used it for +- a year and then put it into storage as it wasnt being used. Pulled it out and its completely dead, send it to a store to be checked and it turns out this a common problem with these machines and its going to cost between R1000-R1600 to fix - Thanks for nothing, its barely worth that anymore so we may as well chuck it on the ******* dump! I am so over products designed to last a short lifetime and the fact that it happens often is actually quite shocking because I'm not just an unlucky customer to get a dud (which I understand does happen) but to pay R8000 for this! NEVER AGAIN! </p>

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Replies (1)
Verimark
Verimark's reply22 Sept 2016, 12:48
Official

Dear Kelly,

Thank you for bringing this to our attention.

Unfortunately, as with any product with moving parts and electronics, storing them sometimes has a more adverse effects to the longevity of the products than using them.

You are welcome to book the unit in at your closest Verimark store to be sent for free quote to have the unit repaired.

Kind regards,

Verimark Team

Best regards,