KN
Kwanele N
1 reviews | Active since Mar 2023
16 Mar 2023, 16:12
Bad customer service
I really wish there were negative stars because of the service I received from Deon and Rosalyn Swanepoel was appalling, in my years of existence I've never been spoken to in such a manner was not treated like when I was buying the machine but more off we took your money and now we don't care that our machine is faulty.
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Replies (2)
Verimark's replyOfficial
17 Mar 2023, 07:03Verimark's reply17 Mar 2023, 07:03
Official
Verimark's replyOfficial
17 Mar 2023, 09:24 Dear KwaneleWe would like to apologize most sincerely for the service you have experienced in our Verimark Store. Please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase or a service has fallen short of our high standards.
Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query.We appreciate the trouble you went to bring this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback.
If you have any further queries or require any further information or assistance – please do not hesitate to contact us directly at ***
Kind regards
Verimark team
Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query.We appreciate the trouble you went to bring this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback.
If you have any further queries or require any further information or assistance – please do not hesitate to contact us directly at ***
Kind regards
Verimark team
Verimark's reply17 Mar 2023, 09:24
Official
Dear KwaneleWe would like to apologize most sincerely for the service you have experienced in our Verimark Store. Please accept our sincere apologies for the disappointment and inconvenience caused. Good quality and best value are a high priority and it is important to know when a purchase or a service has fallen short of our high standards.
Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query.We appreciate the trouble you went to bring this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback.
If you have any further queries or require any further information or assistance – please do not hesitate to contact us directly at ***
Kind regards
Verimark team
Please take the product to your nearest Verimark store for an assessment, and ask them to book it back to our Head Office so that we can ascertain what the problem is. Once we get the product back to our Head Office we can give you feedback regarding your query.We appreciate the trouble you went to bring this matter to our attention. Through your feedback, we are able to identify and rectify problems and we thank you for taking the time to give us your feedback.
If you have any further queries or require any further information or assistance – please do not hesitate to contact us directly at ***
Kind regards
Verimark team