Bad customer service
I bought the Mis Belt from Game store in Mahikeng on 26 July and I specifically asked the sales lady if I will be able to work out, especially run, while wearing the belt. I tried skipping robe with the belt, I almost suffocated. The belt made my skin itchy. I wore the belt over a vest as I was to avoid any discomfort. The other day I tried walking with the belt on and the same discomfort of struggling to breathe happened. I called Verimark to tell them about this issue and I was told there's nothing they can do as the belt is non-refundable and non-changeable. I would like to know what I must now do with that belt, as throwing it away would be throwing my money away. I need value for my money. That belt is hazardous to health and dangerous
Dear Nombulelo Gumede
Thank you for bringing this to our attention, our sincere apologies for any inconvenience caused.
We are currently investigating this as a matter of urgency
We will revert back shortly
Kind regards
Verimark team
Best regards,
Dear Nombulelo Gumede
Thank you for bringing this to our attention, our sincere apologies for any inconvenience caused.
We are currently investigating this as a matter of urgency
We will revert back shortly
Kind regards
Verimark team
Best regards,
Dear Nombulelo Gumede
Our sincere apologies for the inconvenience caused in this regard.
This matter has been escalated to the applicable parties and will be addressed with all parties concerned. At Verimark we pride ourselves in offering exceptional customer service with innovative quality products and sadly you did not get to experience this.
Kindly refer to our email correspondence for further assistance
Should you require any further assistance, please contact our Customer Care Department on ***and one of our friendly consultants will be able to assist.
Kind regards
Verimark Team
Best regards,
Dear Nombulelo Gumede
Our sincere apologies for the inconvenience caused in this regard.
This matter has been escalated to the applicable parties and will be addressed with all parties concerned. At Verimark we pride ourselves in offering exceptional customer service with innovative quality products and sadly you did not get to experience this.
Kindly refer to our email correspondence for further assistance
Should you require any further assistance, please contact our Customer Care Department on ***and one of our friendly consultants will be able to assist.
Kind regards
Verimark Team
Best regards,