KN
Katie N
1 reviews | Active since Aug 2024
28 Aug 2024, 10:37
AWFUL CUSTOMER SERVICE
In February of this year, I went to make a purchase from Verimark in Greenstone. The salesman was busy on his personal phone (which imp**** to me that it was a personal conversation). He completely ignored me while I was standing there waiting for his assistance. I eventually gave up, and went and purchased my product at Pick and Pay Hyper, where I could at least get some assistance.
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Verimark's replyOfficial
28 Aug 2024, 10:47Dear Katie Ndlovu
Our sincere apologies for the experience in our Greenstone store. Verimark does not support this type of behavior under any circumstances. We have launched a full internal investigation to determine exactly what transpired and will attend to this with the seriousness it deserves.
Should you require any further assistance, please get in touch with our Customer Care Department on ***and one of our friendly consultants will be able to assist.
Regards
Verimark team
Our sincere apologies for the experience in our Greenstone store. Verimark does not support this type of behavior under any circumstances. We have launched a full internal investigation to determine exactly what transpired and will attend to this with the seriousness it deserves.
Should you require any further assistance, please get in touch with our Customer Care Department on ***and one of our friendly consultants will be able to assist.
Regards
Verimark team
Verimark's reply28 Aug 2024, 10:47
Official
Dear Katie Ndlovu
Our sincere apologies for the experience in our Greenstone store. Verimark does not support this type of behavior under any circumstances. We have launched a full internal investigation to determine exactly what transpired and will attend to this with the seriousness it deserves.
Should you require any further assistance, please get in touch with our Customer Care Department on ***and one of our friendly consultants will be able to assist.
Regards
Verimark team
Our sincere apologies for the experience in our Greenstone store. Verimark does not support this type of behavior under any circumstances. We have launched a full internal investigation to determine exactly what transpired and will attend to this with the seriousness it deserves.
Should you require any further assistance, please get in touch with our Customer Care Department on ***and one of our friendly consultants will be able to assist.
Regards
Verimark team