Awaiting Feedback since 13 Oct

Item: Verimark
Rating: 2
Author: Juanita N

My Mom gave her Sharkie vacuum cleaner in on the 13th of October. She has been to the shop 8 times and everytime she is promised a phonecall. Everytime there is another excuse. She informed one of the employees on Saturday that if we do not get a response,will have to open a case of theft, still no answer. This is totally unacceptable.

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Replies (1)

Verimark's replyOfficial

04 Feb 2016, 11:17

Hello Nysschen,

Thank you for taking the time to raise your concern on Hellopeter.

We will investigate this matter and escalate this to higher management

I would like to take this opportunity to sincerely apologise for any inconvenience caused. As per our telephonic discussion the unit will be ready for collection on Monday 08-02-2016.

For any further queries please do not hesitate to contact us on ***.

Kind regards
The Verimark team

Verimark's reply04 Feb 2016, 11:17

Official