1 reviews | Active since Jul 2011
Account paid - with proof of payments NO FEEDBACK
Verimark phoned and said that my grandmother's account was not paid up. After numerious emails and faxes send to Siswe with the proof of payments attached, nothing up to date has happened. The lawyers has phoned her trying to collect the money outstanding, i have also send numerious emails and faxes with proof of payments to them. No one up to date can supply me with an invoice and statement to see where the problem is. This is absolutely absurd, seeing that i have to chase Verimark and their collections agency to rectify the problem or give me some sort of information and then do their jobs for them. I have all the emails with dates including the read reports. This is not treating your customer fairly, especially an elder lady. Your urgent feedback will be appreciated.
Thank you for raising your concern on Hellopeter.
As per our telephonic discussion and previous correspondence, your grandmother has an account with RCS and not Verimark. Verimark does not offer credit or accounts. The credit agreement is thus between your grandmother and RCS.
Unfortunately this matter will have to be taken up with RCS. You can contact them directly on the contact details provided in our previous correspondence.
Thank you,
Verimark Team
Thank you for raising your concern on Hellopeter.
As per our telephonic discussion and previous correspondence, your grandmother has an account with RCS and not Verimark. Verimark does not offer credit or accounts. The credit agreement is thus between your grandmother and RCS.
Unfortunately this matter will have to be taken up with RCS. You can contact them directly on the contact details provided in our previous correspondence.
Thank you,
Verimark Team