MM
Medi M
1 reviews | Active since May 2023
12 May 2023, 10:22
Worst service EVER!!
I am sick and tired of calling this establishment and only to be put through the line to a department that does not even answer calls nor emails I had an account with MTN which I called them and asked for the total balance so I could officially pay it off on the 24th of April 2023 and the next day on the 25Th I did just that and Fhulufelo who is the manager sent an acknowledgement email to say they received the funds and I would receive the paid up letter by end of business and to date I have received NOTHING!!! My calls are not being answered, emails are just ignored but READ! I cannot understand how they are business when they treat people like *******
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VeriCred Collections's replyOfficial
12 May 2023, 11:01Hi MEDI M, thank you for your review and bringing this to our attention. We apologise for the delay in this regard.
Our records reflect that your account is settled accordingly. Under the circumstances we will issue you with a clearance letter/paid up letter as proof of settlement and send to the mail address as used by you on this forum. Please note that you need to forward said letter to your service provider who listed your adverse details on the credit bureaux when you defaulted with payment, to have your records updated accordingly.
Kind regards.
Our records reflect that your account is settled accordingly. Under the circumstances we will issue you with a clearance letter/paid up letter as proof of settlement and send to the mail address as used by you on this forum. Please note that you need to forward said letter to your service provider who listed your adverse details on the credit bureaux when you defaulted with payment, to have your records updated accordingly.
Kind regards.
VeriCred Collections's reply12 May 2023, 11:01
Official
Hi MEDI M, thank you for your review and bringing this to our attention. We apologise for the delay in this regard.
Our records reflect that your account is settled accordingly. Under the circumstances we will issue you with a clearance letter/paid up letter as proof of settlement and send to the mail address as used by you on this forum. Please note that you need to forward said letter to your service provider who listed your adverse details on the credit bureaux when you defaulted with payment, to have your records updated accordingly.
Kind regards.
Our records reflect that your account is settled accordingly. Under the circumstances we will issue you with a clearance letter/paid up letter as proof of settlement and send to the mail address as used by you on this forum. Please note that you need to forward said letter to your service provider who listed your adverse details on the credit bureaux when you defaulted with payment, to have your records updated accordingly.
Kind regards.