cB
chrushenda B
1 reviews | Active since Aug 2010
28 Mar 2023, 17:11
Worst service ever
They have been harassing me for an account that was never outstanding in the first place... The problem was communication between the medical aid and medicross... Even though i sent an email of proof that the medical aid paid it they still didnt update any info... So now i get 2 reminders every week to from vericred reminding me to settle accounts that has been paid already, I phoned them today 28/03/2023, finally got through to them and when i asked them to hold for a minute the line went dead. So any response from them would be appreciated.. I just want this harassment to stop
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VeriCred Collections's replyOfficial
30 Mar 2023, 13:36Hello Chrushenda, thank you for bringing this to our attention.
Our records reflect that two (2) of your accounts accounts were handed over for collection by our client, i.e. your medical and dental accounts. We are reliant on receiving regular updated files from our client to have the accounts updated accotrdingly on our system. Be that as it may, it was subsequently confirmed that the accounts in question were settled and under the circumstances both accounts were closed accordingly.
We apologise for any inconvenience caused.
Kind regards.
Our records reflect that two (2) of your accounts accounts were handed over for collection by our client, i.e. your medical and dental accounts. We are reliant on receiving regular updated files from our client to have the accounts updated accotrdingly on our system. Be that as it may, it was subsequently confirmed that the accounts in question were settled and under the circumstances both accounts were closed accordingly.
We apologise for any inconvenience caused.
Kind regards.
VeriCred Collections's reply30 Mar 2023, 13:36
Official
Hello Chrushenda, thank you for bringing this to our attention.
Our records reflect that two (2) of your accounts accounts were handed over for collection by our client, i.e. your medical and dental accounts. We are reliant on receiving regular updated files from our client to have the accounts updated accotrdingly on our system. Be that as it may, it was subsequently confirmed that the accounts in question were settled and under the circumstances both accounts were closed accordingly.
We apologise for any inconvenience caused.
Kind regards.
Our records reflect that two (2) of your accounts accounts were handed over for collection by our client, i.e. your medical and dental accounts. We are reliant on receiving regular updated files from our client to have the accounts updated accotrdingly on our system. Be that as it may, it was subsequently confirmed that the accounts in question were settled and under the circumstances both accounts were closed accordingly.
We apologise for any inconvenience caused.
Kind regards.