JJ
Jaime J
1 reviews | Active since Jan 2020
27 May 2021, 13:32
Worst service ever
Worst service ever. I've tried calling to resolve this issue but the customer service sucks. I called the first time and was on hold for 10 min, I was answered and the call was dropped. I called again and I was not responded to however I could hear the rep speaking in the background. The rep then proceeds to greet me but before I can respond she speaks to someone else in her native language, laughs, and drops the line.
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VeriCred Collections's replyOfficial
28 May 2021, 15:09Good day JAMIE J, we refer to your report. Thank you for bringing this to our attention.
Kindly note that the matter was attended to and taken up with the relevant people concerned to prevent any reoccurrences of this nature. Kindly accept our sincere apologies for the negative experience.
We hereby confirm that an agent from our Boston offices has subsequently contacted you d/d 27/05/2021 regarding your outstanding account and to discuss the issues at hand.
Kind regards.
Kindly note that the matter was attended to and taken up with the relevant people concerned to prevent any reoccurrences of this nature. Kindly accept our sincere apologies for the negative experience.
We hereby confirm that an agent from our Boston offices has subsequently contacted you d/d 27/05/2021 regarding your outstanding account and to discuss the issues at hand.
Kind regards.
VeriCred Collections's reply28 May 2021, 15:09
Official
Good day JAMIE J, we refer to your report. Thank you for bringing this to our attention.
Kindly note that the matter was attended to and taken up with the relevant people concerned to prevent any reoccurrences of this nature. Kindly accept our sincere apologies for the negative experience.
We hereby confirm that an agent from our Boston offices has subsequently contacted you d/d 27/05/2021 regarding your outstanding account and to discuss the issues at hand.
Kind regards.
Kindly note that the matter was attended to and taken up with the relevant people concerned to prevent any reoccurrences of this nature. Kindly accept our sincere apologies for the negative experience.
We hereby confirm that an agent from our Boston offices has subsequently contacted you d/d 27/05/2021 regarding your outstanding account and to discuss the issues at hand.
Kind regards.