1 reviews | Active since Jan 2024
Worse customer service if there was zero stars I would rate you that
Your agents are the worst to deal with. Just got a call from one of them and she shouted at me saying at the end of the day i will come back and bow to vericred.
Back story: i changed my debit order from R500 to R300 and your agent assisted me but you still debiting R500 and today you telling me i want things done my way and the agent ended the call and i couldn’t even call back cause maybe she blocked me. I want a manager to call me cause 3 of your agents have been terrible at solving a simple matter. I was even asked to pay R150 to change the debit order amount but today the agent say she doesnt know why I paid R150 but she claims all communications are recorded.
For 3 months you keep taking R500 but you asked me to pay R150 so you can change the amount to R300 as it was close to the debit date. I will no longer be paying my student account via you, you are terrible.
It is evident that you have not disclosed any relevant information as duly prompted of the account in question to be able to investigate the claims and allegations. (not your contact number nor email is linked to any accounts)
In conclusion, please provide the required details, i.e. ID NUMBER of account holder or REFERENCE NUMBER of the account in question to be able to trace your account that was handed over for collection.
thank you
It is evident that you have not disclosed any relevant information as duly prompted of the account in question to be able to investigate the claims and allegations. (not your contact number nor email is linked to any accounts)
In conclusion, please provide the required details, i.e. ID NUMBER of account holder or REFERENCE NUMBER of the account in question to be able to trace your account that was handed over for collection.
thank you
You were likely called from a call center and we need to trace your account as informed to be able to assist. Or alternatively give the phone number you were contacted on, not the one who phoned you, as your number mentioned by you above is not linked to any accounts.
You were likely called from a call center and we need to trace your account as informed to be able to assist. Or alternatively give the phone number you were contacted on, not the one who phoned you, as your number mentioned by you above is not linked to any accounts.