NP
Nthate P

1 reviews | Active since May 2024

16 Aug 2024, 23:31

Vericret disappointed me badly

I had ABSA credit card hold by vericret I paid up now they refused to send me paidup letter I don't know why please hello Peter assist to receive my letter email ***

0
Replies (13)
VeriCred Collections
VeriCred Collections's reply19 Aug 2024, 09:41
Official
Hi NTHATE P*******, we refer to your review. 
You hereby request a paid-up letter on your account, yet our records reflect that you did not settle the account with Vericred. The last payment made by you to your account was on 17/04/2022 and nothing after that. Your account was then closed on 31/05/2022 more than three years ago and given back to ABSA. Any monies paid by you prior to closure was already paid to ABSA in 2022.
Under the circumstances we cannot issue you with a paid-up letter, please refer to and request same from ABSA directly in this regard.
Regards.
NP
Nthate P's update19 Aug 2024, 10:24
Reviewer Update
Vericret collections tell the truth I have all deposit slip to proof vericret wrong and email from vericret agree n finalize the matter...email shows I will get my paid up letter within 24hour also I have voice recorder to proof vericret lying here if still continue lying I will publish every in public eye am very disappointment today I've calling not answering my call why???????
NP
Nthate P's update19 Aug 2024, 10:26
Reviewer Update
Most people complain about your bad service I just read now am not the only here I will send also
VeriCred Collections
VeriCred Collections's reply19 Aug 2024, 10:46
Official
Nthate P****** if you claim you have made payment after closure, we hereby request that you urgently forward the relevant proof to '***' to be able to forward to our client to be investigated.
NP
Nthate P's update19 Aug 2024, 10:49
Reviewer Update
Send me your email and also your WhatsApp so I can hear conversation with one of your staff telling all the date I made payment until closed I have proof to provide to show u denied the truth
NP
Nthate P's update19 Aug 2024, 10:50
Reviewer Update
Call me now ***
NP
Nthate P's update19 Aug 2024, 10:53
Reviewer Update
How can I complain if I owning don't play with me please do the rigth thing send me ABSA credit card letter don't involve absa branch I made payment with vericret collections not with ABSA
NP
Nthate P's update19 Aug 2024, 10:54
Reviewer Update
Am call me to send vericret to request the letter as my acc closed the time I was under vericret
VeriCred Collections
VeriCred Collections's reply19 Aug 2024, 11:23
Official
We hereby confirm that you have been contacted by an agent and you were again requested to forward the payment proof, you then mentioned that you have never sent it before.

VeriCred Collections
VeriCred Collections's reply19 Aug 2024, 11:25
Official
You were also given a direct email address to forward the proof of payment to be able to investigate with our client.
VeriCred Collections
VeriCred Collections's reply19 Aug 2024, 11:26
Official
Please take cognisance that we will revert to yourself once we have received your proof of payment and after the relevant feedback from our client.

 
NP
Nthate P's update19 Aug 2024, 17:50
Reviewer Update
Goodday we talk in the morning I give u my email so I can reply to yours I wanted to send u 3months of proof of payment n email from one of your staff member agree he will be sended my paid up letter for absa credit card also I need your WhatsApp I want vericret hear what he told me I record him as a proof if vericret denie statement I my email *** say something
VeriCred Collections
VeriCred Collections's reply20 Aug 2024, 12:13
Official
Good day, we can confirm that the agent contacted you and that the matter is being investigated and attended to as a matter of urgency.