JP
Jurgens P

1 reviews | Active since Feb 2019

19 Apr 2023, 21:33

Vericredit witout verifications

For more than a year we were getting threads about outstanding amounts and been handed over to lawyers by Vericredit. We made numerous phonecalls trying to explain that the patient they referred to is not one of us.Everytime the calls were just dropped. Today upon investigation from Ampath it turned out to be that the problem was from a incorrect cellnumber, that of my wife's, that was used for a different account holder. How is this possible? Then not even an apology or explanation from Vericredit. At one stage we thought we were dealing with ****mers.

0
Replies (4)
VeriCred Collections
VeriCred Collections's reply21 Apr 2023, 13:44
Official
Hello JURGENS P****, thank you for your review.
We can assure you that VERICRED is a well known and reputable company who have been in existence for 33 years. Be that as it may, you claim to be called regarding a debt that is not yours, however, do not provide the relevant incorrect details to be able to remove the number. We hereby wish place on record that neither the contact number nor the email address you used on this forum is linked to any account with Vericred.
Under the circumstances to assist accordingly, please provide the number whereby the alleged notifications are being received on to be able to remove it from our system.
thank you
JP
Jurgens P's update21 Apr 2023, 14:15
Reviewer Update
Good afternoon.
The nr concerned was ***, Dalene Pfaff, my wife. She is the main member at GEMS. A different surname's accounts were linked to this number. We were assured in the past that this was rectified, but it just continued.
VeriCred Collections
VeriCred Collections's reply21 Apr 2023, 15:19
Official
Thank you for the information.. We hereby confirm that the number was duly de-activated and removed. Kindly accept our sincere apologies for the inconvenience caused in this regard.
Kind regards.
JP
Jurgens P's update27 Apr 2023, 13:08
Reviewer Update
Ok thank you very much. One question, on the 17 April 2021 I made a payment of R1198. 75. Was that amount actually my wife's outstanding account or the account that was wrongly linked to her cellnr?
I understand that currently we have no outstanding amouts with Ampath ( As confirmed by them) and no outstanding amounts at Vericredit.