LM
Lucinda M
1 reviews | Active since Mar 2022
31 Mar 2022, 09:10
Vericred, VERY BAD
Not even worth 1 star, they were quick and consistent to call, email and sms when my hospital account was handed over them. I paid up the account and I have requested a confirmation letter, but nothing yet. Their website is a joke, it hardly ever works, you dont even get blue ticked on the whatsapp line, OTP verification does not work either. Phoning the call centre doesnt help either, the phone either just rings or it dies. Thee worst company I have ever had to deal with.
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Replies (2)
VeriCred Collections's replyOfficial
31 Mar 2022, 12:57Hello LUCINDA M******S, we refer to your report, thank you for bringing this to our attention.
Kindly take cognisance that our technicians are attending to the technical problems being experienced.
Our records reflect that you had a total of 4 (FOUR) outstanding and overdue hospital accounts which were handed over for collection due to non-payment since September 2021. Three (3) of the accounts were subsequently settled with an outstanding balance on the remaining account.
In lieu of the aformentioned, we will forward you the 'zero' balance statements on the three paid up accounts as proof of settlement to the mail address used by you in your report.
We hereby apologise for the inconvenience caused in this regard.
Kind regards.
Kindly take cognisance that our technicians are attending to the technical problems being experienced.
Our records reflect that you had a total of 4 (FOUR) outstanding and overdue hospital accounts which were handed over for collection due to non-payment since September 2021. Three (3) of the accounts were subsequently settled with an outstanding balance on the remaining account.
In lieu of the aformentioned, we will forward you the 'zero' balance statements on the three paid up accounts as proof of settlement to the mail address used by you in your report.
We hereby apologise for the inconvenience caused in this regard.
Kind regards.
VeriCred Collections's reply31 Mar 2022, 12:57
Official
Hello LUCINDA M******S, we refer to your report, thank you for bringing this to our attention.
Kindly take cognisance that our technicians are attending to the technical problems being experienced.
Our records reflect that you had a total of 4 (FOUR) outstanding and overdue hospital accounts which were handed over for collection due to non-payment since September 2021. Three (3) of the accounts were subsequently settled with an outstanding balance on the remaining account.
In lieu of the aformentioned, we will forward you the 'zero' balance statements on the three paid up accounts as proof of settlement to the mail address used by you in your report.
We hereby apologise for the inconvenience caused in this regard.
Kind regards.
Kindly take cognisance that our technicians are attending to the technical problems being experienced.
Our records reflect that you had a total of 4 (FOUR) outstanding and overdue hospital accounts which were handed over for collection due to non-payment since September 2021. Three (3) of the accounts were subsequently settled with an outstanding balance on the remaining account.
In lieu of the aformentioned, we will forward you the 'zero' balance statements on the three paid up accounts as proof of settlement to the mail address used by you in your report.
We hereby apologise for the inconvenience caused in this regard.
Kind regards.
LM
Lucinda M's updateReviewer Update
31 Mar 2022, 13:16Thank you for your reply. I have sorted the matter earlier today.
LM
Lucinda M's update31 Mar 2022, 13:16
Reviewer Update
Thank you for your reply. I have sorted the matter earlier today.