1 reviews | Active since Sept 2022
Vericred taking money and replying on their own terms (Stuff the client)
I have never met such a incompetant bunch of staff in my life...i went for surgery 2 years ago with no glitches , a year and a half later i recieved an call Vericred stating i owe money from my Ampath account (Which by the way had all the wrong details on the ampath account)..i then had 4 different phone calls with Vericred personal requesting the invoice to be sent to me to show the amount owed for months (Low and behold, NO Emails had been recieved or sent by Vericred) - Please i request you to go listen to your recordings of your staff. In additon they stuffed up my email address 3 times with their lack of spelling skills..i kept on recieving threatining sms's saying i would be black listed for my R800 debt, then recieved phone calls stating i would now be charged intrest BUT i had not received any emails or invoice but getting lots of SMS and phone calls. Being worried and STILL NOT rececing the emails i then paid the money (Without an invoice) and have sent multiple emails with my account number and ref BUT Vericred have not rep**** or acknowledged one of my emails....another month after i made payment of R800 then i get another SMS stating i owe the R121 intrest accumulated...what ******* are you guys trying to pull??!?! i have tried to get hold of Vericred managers but its looks easier to get hold of Eskom and get the power back then get any feedback from Verricred....you guys are a disgrace.!
We note form our records that your overdue account was handed over to us on 12/05/2022 due to non-payment to Ampath and a payment was subsequently received 3 months later on 17/08/2022. There was still an outstanding amount with regards to legal collection fees accrued in terms of the Debt Collectors Act, 114 of 1998 seeing that it was handed to debt collectors.
However, please note that we have agreed to waive the outstanding portion costs as a gesture of goodwill and the account in question was finalised and closed accordingly.
Kind regards.
We note form our records that your overdue account was handed over to us on 12/05/2022 due to non-payment to Ampath and a payment was subsequently received 3 months later on 17/08/2022. There was still an outstanding amount with regards to legal collection fees accrued in terms of the Debt Collectors Act, 114 of 1998 seeing that it was handed to debt collectors.
However, please note that we have agreed to waive the outstanding portion costs as a gesture of goodwill and the account in question was finalised and closed accordingly.
Kind regards.