Vericred Staff attitude is rude.

The staff of Vericred is very rude, their attitude stinks. Lastnight I received a message that there's has never been a payment on my university account therefore I need to make payment and they gave me numbers to call.

This morning I called them to enquire about the message because I have long made debit order arrangement which deduct every month, when speaking with them they requested my number and after giving them the number they realise that I have been paying, they just out of no any explanation hang up the call.

I thought it was a mistake, I called for the second time and it was answered by a lady I told her same story and she checked and confirmed I've been making payments, she therefore told me to call Bloemfontein center, so I asked her why should I call Bloemfontein whereas the sms clearly states that I must that number ***) and also why does it has to be my hassle to make all this calls that you will holds for long time whereas I have been making payments as per the agreement, guess what she too hanged up on me.

The behavior of Vericred staff is very appalling!