Vericred - not Veri-fying their information

Considering the many negative reviews about this company, it seems that they are back to their tricks of harassing innocent people regarding an outstanding debt! A person left an urgent message on my cell regarding an unpaid account with instructions to phone this number *** urgently or face legal action. No mention was made who the call was for, the name of the caller or even the name of the company. I stressed the entire weekend trying to fathom what I had not paid, possible poor credit history, how I was going to pay for lawyers etc etc. When I contacted the number on Monday morning at 8:30, the person who answered the call could not even tell me the name of the company and when I explained the message, she simply put down the phone. I called several times after that, because I am facing the possibility of legal action, and each time the phone was picked up and the call dropped. I tried phoning from my office and again the phone was picked up and dropped. I then used a colleague's cell and my call was finally answered!! I gave the person my telephone number where their message was received, only to be told that I owe a doctor/hospital in Mitchells Plane money. I explained that they have the wrong number and that I live in Randburg and have never been to the Cape let alone Mitchells Plane so how were they going to rectify their obvious lack of due diligence when it came to Veri-fying their suspects! I was told that they could not assist me as this is the cell number that they had for the defaulter, and perhaps I had by some chance, taken over the defaulter's cell number. I explained to the operator that I had had my cell number for more than 5 years years so the only possible explanation is that they have been either hoodwinked by this person or, more than likely, they had not done their Veri-checks and/or have not Veri-fied the information. I was told to write to head-office to get my name and number cleared - so where is head-office I asked, the operator "I am not sure somewhere in Jo-burg, I think" . It is hysterical, that their own staff cannot even Veri-fy their company's info, an email address or contact of someone in this organisation to whom I can speak to sort out their mistake. Also an apology would be nice - however I am not going to hold my breath when I look at the many complaints on social media about Vericred!