BM
Botlhale M

1 reviews | Active since Feb 2015

13 Nov 2024, 09:50

Vericred n TFG useless

I settled my TFG account in August with vericred and sent through my POP to them. I have been dealing with the lady by the name of Collen. Since August I have been calling vericred and no one seem to be interested in assisting me with a paid up letter. As for Collen, I have left multiple messages for her and she is not calling me back. Can I please get the paid up letter please and my credit report to be updated.

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Replies (3)
VeriCred Collections
VeriCred Collections's reply13 Nov 2024, 14:01
Official
Hello Botlhale I, we refer to your review. Please note that we do not have any TFG account handed over as you allege, the account in question is a GAME account.
We do not issue the paid-up letter and it was requested from RCS, who listed your adverse details on the credit bureau when you defaulted with payment.
We hereby confirm that they have forwarded the letter to you today and that you have duly confirmed that you have received it.
We trust that this will be in order.
Kind regards.
VeriCred Collections
VeriCred Collections's reply13 Nov 2024, 14:02
Official
Hello Botlhale I, we refer to your review. Please note that we do not have any TFG account handed over as you allege, the account in question is a GAME account.
We do not issue the paid-up letter and it was requested from RCS, who listed your adverse details on the credit bureau when you defaulted with payment.
We hereby confirm that they have forwarded the letter to you today and that you have duly confirmed that you have received it.
We trust that this will be in order.
Kind regards.
BM
Botlhale M's update13 Nov 2024, 14:22
Reviewer Update
Hi

Yes I did receive the paid up letter. Apologies for my mistake yes it's a Game account. Thank you for the prompt response, all is well now.