EF
Erica F
1 reviews | Active since Jun 2022
29 Jul 2025, 10:36
Vericred MTN issues because it was supposedly a payment for a medical account
Vericred says I was paying a medical account but send me MTN information that I paid already but deducted the money from my account for it, still waiting for feedback from them and MTN, I must pay twice for an account apparently and zero response from either l,don't agree to paying telephonically or when you are sick 🤢 they don't care
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VeriCred Collections's replyOfficial
30 Jul 2025, 11:01Good day ERICA F, further to your review, you had TWO (2) overdue outstanding accounts handed over for collection in your name, i.e. an MTN account AND a medical account.
The medical account was settled on 30/06/2025, i.e. 6 months after handover, the MTN account was settled with us only once, not twice as is being claimed, on 30/05/2025. All monies paid by you were duly paid over to your service providers, i.e our clients who handed you over.
You have previously commented on this forum whereby a "zero balance statement' of the MTN account was forwarded to you on 09/07/2025 advising you that the paid-up letter will be available on 14/07/2025.
Our records reflect, that as indicated and undertaken, the paid-up letter was duly forwarded to you via email to the same email address used by you on this forum on the 14th July 2025 @09H47 with a successful delivery note.
You were listed on the credit bureau by your service provider and the letter serves as confirmation of settlement and to have your details updated on the credit bureau.
Under the circumstances we amicably request to check your mail inbox for the mentioned dates and also the JUNK mail- and SPAM folders for the correspondence sent to you on the mentioned dates.
Please confirm receipt of those mails and that you have received the paid-up letter .
Regards.
The medical account was settled on 30/06/2025, i.e. 6 months after handover, the MTN account was settled with us only once, not twice as is being claimed, on 30/05/2025. All monies paid by you were duly paid over to your service providers, i.e our clients who handed you over.
You have previously commented on this forum whereby a "zero balance statement' of the MTN account was forwarded to you on 09/07/2025 advising you that the paid-up letter will be available on 14/07/2025.
Our records reflect, that as indicated and undertaken, the paid-up letter was duly forwarded to you via email to the same email address used by you on this forum on the 14th July 2025 @09H47 with a successful delivery note.
You were listed on the credit bureau by your service provider and the letter serves as confirmation of settlement and to have your details updated on the credit bureau.
Under the circumstances we amicably request to check your mail inbox for the mentioned dates and also the JUNK mail- and SPAM folders for the correspondence sent to you on the mentioned dates.
Please confirm receipt of those mails and that you have received the paid-up letter .
Regards.
VeriCred Collections's reply30 Jul 2025, 11:01
Official
Good day ERICA F, further to your review, you had TWO (2) overdue outstanding accounts handed over for collection in your name, i.e. an MTN account AND a medical account.
The medical account was settled on 30/06/2025, i.e. 6 months after handover, the MTN account was settled with us only once, not twice as is being claimed, on 30/05/2025. All monies paid by you were duly paid over to your service providers, i.e our clients who handed you over.
You have previously commented on this forum whereby a "zero balance statement' of the MTN account was forwarded to you on 09/07/2025 advising you that the paid-up letter will be available on 14/07/2025.
Our records reflect, that as indicated and undertaken, the paid-up letter was duly forwarded to you via email to the same email address used by you on this forum on the 14th July 2025 @09H47 with a successful delivery note.
You were listed on the credit bureau by your service provider and the letter serves as confirmation of settlement and to have your details updated on the credit bureau.
Under the circumstances we amicably request to check your mail inbox for the mentioned dates and also the JUNK mail- and SPAM folders for the correspondence sent to you on the mentioned dates.
Please confirm receipt of those mails and that you have received the paid-up letter .
Regards.
The medical account was settled on 30/06/2025, i.e. 6 months after handover, the MTN account was settled with us only once, not twice as is being claimed, on 30/05/2025. All monies paid by you were duly paid over to your service providers, i.e our clients who handed you over.
You have previously commented on this forum whereby a "zero balance statement' of the MTN account was forwarded to you on 09/07/2025 advising you that the paid-up letter will be available on 14/07/2025.
Our records reflect, that as indicated and undertaken, the paid-up letter was duly forwarded to you via email to the same email address used by you on this forum on the 14th July 2025 @09H47 with a successful delivery note.
You were listed on the credit bureau by your service provider and the letter serves as confirmation of settlement and to have your details updated on the credit bureau.
Under the circumstances we amicably request to check your mail inbox for the mentioned dates and also the JUNK mail- and SPAM folders for the correspondence sent to you on the mentioned dates.
Please confirm receipt of those mails and that you have received the paid-up letter .
Regards.