Vericred - ****mers ?
How these guys operate can only be described as "attempting to operate as ****mers" I owed money to Ampath and I requested a statement from them. There were issues with the medical aid to be sorted out and they knew it. They sent me a final statement which I paid . Months ago. Now suddenly I get these SMS's that there are still an amount outstanding and quoting me a bank account with the name "Vericred AMPATH Trust account" Using the name of AMPATH in a bank account implies that they are in coherence with what whatever Vericred do. They deny that ...so I must now asume this is a ****. Whenever I phone them the phone is answered and then the call is cut. No response on my SMS's or Whatsaps.
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Replies (3)
VeriCred Collections's replyOfficial
27 Nov 2024, 14:52Heool JOHN B*******, we refer to oyur review.
P_lease note that your allegations of us being '****mers' is not only defamatory but false. We are an astute debt colelction company in operation for 34 yrears.
Be that as it may,our records reflect that yiou has
P_lease note that your allegations of us being '****mers' is not only defamatory but false. We are an astute debt colelction company in operation for 34 yrears.
Be that as it may,our records reflect that yiou has
VeriCred Collections's reply27 Nov 2024, 14:52
Official
Heool JOHN B*******, we refer to oyur review.
P_lease note that your allegations of us being '****mers' is not only defamatory but false. We are an astute debt colelction company in operation for 34 yrears.
Be that as it may,our records reflect that yiou has
P_lease note that your allegations of us being '****mers' is not only defamatory but false. We are an astute debt colelction company in operation for 34 yrears.
Be that as it may,our records reflect that yiou has
VeriCred Collections's replyOfficial
27 Nov 2024, 15:03Apologies for the previous incorrect submission.
Our records reflect that you have TWO (2) outstanding and overdue pathologist accounts handed over by our client due to non-payment. You have subsequently only paid the handover portion excluding the legal collection fees for which you are liable in terms of the Debt Collectors Act, hence being contacted.
Further to your allegations, please take note that we have several clients and naturally will have different TRUST accounts when payment is made, including an Ampath Trust account.
However, due to your age according to your ID number, we have agreed to waive the outstanding collection fees as a goodwill gesture and BOTH your outstanding accounts were finalised and closed.
Thank you.
Our records reflect that you have TWO (2) outstanding and overdue pathologist accounts handed over by our client due to non-payment. You have subsequently only paid the handover portion excluding the legal collection fees for which you are liable in terms of the Debt Collectors Act, hence being contacted.
Further to your allegations, please take note that we have several clients and naturally will have different TRUST accounts when payment is made, including an Ampath Trust account.
However, due to your age according to your ID number, we have agreed to waive the outstanding collection fees as a goodwill gesture and BOTH your outstanding accounts were finalised and closed.
Thank you.
VeriCred Collections's reply27 Nov 2024, 15:03
Official
Apologies for the previous incorrect submission.
Our records reflect that you have TWO (2) outstanding and overdue pathologist accounts handed over by our client due to non-payment. You have subsequently only paid the handover portion excluding the legal collection fees for which you are liable in terms of the Debt Collectors Act, hence being contacted.
Further to your allegations, please take note that we have several clients and naturally will have different TRUST accounts when payment is made, including an Ampath Trust account.
However, due to your age according to your ID number, we have agreed to waive the outstanding collection fees as a goodwill gesture and BOTH your outstanding accounts were finalised and closed.
Thank you.
Our records reflect that you have TWO (2) outstanding and overdue pathologist accounts handed over by our client due to non-payment. You have subsequently only paid the handover portion excluding the legal collection fees for which you are liable in terms of the Debt Collectors Act, hence being contacted.
Further to your allegations, please take note that we have several clients and naturally will have different TRUST accounts when payment is made, including an Ampath Trust account.
However, due to your age according to your ID number, we have agreed to waive the outstanding collection fees as a goodwill gesture and BOTH your outstanding accounts were finalised and closed.
Thank you.
's updateReviewer Update
27 Nov 2024, 15:12Thank you. That is how it should have been handled. The communication between yourself and Ampath is definitely not how businesses are run. Whether it be on your side or theirs Is of no concern to me. I tried to phone your offices twice today and both times the line was answered and then just went dead. I responded to your Whatsap recently as well as your SMS which also went unanswered. As a rule I do not interact with intermediaries . If you are concerned about client services you should be seriously worried about your ratings on the page
's update27 Nov 2024, 15:12
Reviewer Update
Thank you. That is how it should have been handled. The communication between yourself and Ampath is definitely not how businesses are run. Whether it be on your side or theirs Is of no concern to me. I tried to phone your offices twice today and both times the line was answered and then just went dead. I responded to your Whatsap recently as well as your SMS which also went unanswered. As a rule I do not interact with intermediaries . If you are concerned about client services you should be seriously worried about your ratings on the page