BvdM
Belinda van der Merwe
1 reviews | Active since Sept 2019
22 Jan 2020, 19:56
Vericred Irritation
I am extremely annoyed by this company. The payment was made in 2018, starting off with Ampath handing me over never informing me that I have an outstanding balance with them. I was told to pay the amount into "the account" NEVER GIVING ME DIFFERENT ACCOUNTING DETAILS. After numerous phone calls and email to proof that I paid the money, I still get phone calls demanding me to pay. What to do? I don't know what to do any more.
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VeriCred Collections's replyOfficial
23 Jan 2020, 10:27Good day Belinda M, thank you for bringing this to our attention. Upon investigation it was established thast your account was handed over for collection by our client Ampath in March of 2019 and the payment of the handover amount was made within the same month. The outstanding balance was in respect of collection fees accrued. However, the payment was made within the window period and under the circumstances we have written off the costs. The account in question was finalised and closed accordingly, we apologise for the inconvenience caused in this regard. Kind regards, VeriCred Collections
Best regards,
VeriCred Collections's reply23 Jan 2020, 10:27
Official
Good day Belinda M, thank you for bringing this to our attention. Upon investigation it was established thast your account was handed over for collection by our client Ampath in March of 2019 and the payment of the handover amount was made within the same month. The outstanding balance was in respect of collection fees accrued. However, the payment was made within the window period and under the circumstances we have written off the costs. The account in question was finalised and closed accordingly, we apologise for the inconvenience caused in this regard. Kind regards, VeriCred Collections
Best regards,