AM
Annie M

1 reviews | Active since Jun 2019

23 Nov 2021, 13:06

VERICRED, I WANT TO CUT TIES WITH YOU, GIVE ME THE INFO I NEED AND LET ME SETTLE THIS ACCOUNT

I have tried several times to get information so that i can close my account with vericred but i am not getting any help. The statement of account shows that some of the amounts I paid in do not reflect. I sent proof of payments to Pulane on the 2nd of November, but i am getting no response. I am incurring a lot of interest and i want to close this account and be out of your hair. Please help.

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Replies (1)
VeriCred Collections
VeriCred Collections's reply24 Nov 2021, 11:25
Official
Hello Annie M,  thank you for bringing this to our attention. We can surely understand your frustration in this regard.
We hereby confirm that the people responsible attended to the allocation of the 'missing' payments and that your account was updated accordingly. The relevant manager have corresponded with you via email and have forwarded an updated statement for your perusal. 
Kindly accept our apologies for the inconvenience caused and the long period it took to attend to.
Kind regards.