EM
Euri M
1 reviews | Active since Jan 2020
27 Nov 2023, 16:34
Vericred Harassment!!!
Vericred flippen stop calling me man ! I am tired of explaining myself over and over again. I do not owe MTN a dime ! I ended up paying the amount they said I should pay just so that the harassment can stop. Mind you, I didn’t even owe MTN ANYTHING. I paid this amount with Nudebt. After I sent the proof of payment to Vericred, they stoped calling for a while until recently and they now claiming I owe more money. They initially acknowledged the proof of payment and confirmed everything was paid, so I don’t know where this “new “amount is coming from. I had an Acc with MTN from 2017 to 2019, so just imaging all these years and now this !!! Aargh man!!
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VeriCred Collections's replyOfficial
29 Nov 2023, 09:42Hello EURI** MO****, we refer to your review.
the fact of the matter is that MTN handed your outstanding and overdue account over for collection ONLY in April of 2022 (not 2017 or 2019) because you still owed them. They instructed us to collect the outstanding on their behalf.
You are correct in saying that you did eventually pay the amount but only the amount owed to our client in October of 2023, i.e. a year and a half (18 months) after handover for collection.
Please take cognisance that the outstanding balance is in respect of the collection fees accrued in the collection processes since handover in accordance with the Debt Collectors Act, 114 of 1998,. Annexure B, and for which you are duly liable. We are a registered debt collection company and is registered with the Council for Debt Collectors, please refer to the council's website to view the costs applicable: www.cfdc.org.za.
As per advices from our client, they will only update your credit profile on all credit bureaus once the account in question is paid in full, inclusive of the legal collection fees accrued.
Regards.
the fact of the matter is that MTN handed your outstanding and overdue account over for collection ONLY in April of 2022 (not 2017 or 2019) because you still owed them. They instructed us to collect the outstanding on their behalf.
You are correct in saying that you did eventually pay the amount but only the amount owed to our client in October of 2023, i.e. a year and a half (18 months) after handover for collection.
Please take cognisance that the outstanding balance is in respect of the collection fees accrued in the collection processes since handover in accordance with the Debt Collectors Act, 114 of 1998,. Annexure B, and for which you are duly liable. We are a registered debt collection company and is registered with the Council for Debt Collectors, please refer to the council's website to view the costs applicable: www.cfdc.org.za.
As per advices from our client, they will only update your credit profile on all credit bureaus once the account in question is paid in full, inclusive of the legal collection fees accrued.
Regards.
VeriCred Collections's reply29 Nov 2023, 09:42
Official
Hello EURI** MO****, we refer to your review.
the fact of the matter is that MTN handed your outstanding and overdue account over for collection ONLY in April of 2022 (not 2017 or 2019) because you still owed them. They instructed us to collect the outstanding on their behalf.
You are correct in saying that you did eventually pay the amount but only the amount owed to our client in October of 2023, i.e. a year and a half (18 months) after handover for collection.
Please take cognisance that the outstanding balance is in respect of the collection fees accrued in the collection processes since handover in accordance with the Debt Collectors Act, 114 of 1998,. Annexure B, and for which you are duly liable. We are a registered debt collection company and is registered with the Council for Debt Collectors, please refer to the council's website to view the costs applicable: www.cfdc.org.za.
As per advices from our client, they will only update your credit profile on all credit bureaus once the account in question is paid in full, inclusive of the legal collection fees accrued.
Regards.
the fact of the matter is that MTN handed your outstanding and overdue account over for collection ONLY in April of 2022 (not 2017 or 2019) because you still owed them. They instructed us to collect the outstanding on their behalf.
You are correct in saying that you did eventually pay the amount but only the amount owed to our client in October of 2023, i.e. a year and a half (18 months) after handover for collection.
Please take cognisance that the outstanding balance is in respect of the collection fees accrued in the collection processes since handover in accordance with the Debt Collectors Act, 114 of 1998,. Annexure B, and for which you are duly liable. We are a registered debt collection company and is registered with the Council for Debt Collectors, please refer to the council's website to view the costs applicable: www.cfdc.org.za.
As per advices from our client, they will only update your credit profile on all credit bureaus once the account in question is paid in full, inclusive of the legal collection fees accrued.
Regards.