Vericred Harassment

Vericred is a collections agency that harrasses clients for payment even when there is no payment due to them. During the covid lockdown my wife needed to get a covid test done and this test was not covered by our medical aid. At the time finances were extremely tight as it was for many people around the world due to the ongoing pandemic, so our Ampath account was a little late. We did however manage to pay the Ampath account and settle the amount due. Ampath after we made payment (not sure how long after) contacted us and said we have been handed over and still need to pay their fees. I advised them that this is a ridiculous request as they never contacted us prior to us settling the ampath account but now they want us to pay for their services when they do not have any claim to it. Each sms or phone call that I get from Vericred I explain the same thing over and over again and ask that they refer back to their client ampath and check their records, I always get told the same thing, "no problem sir we will go back to our client and check". At least 2-3 months go by after that before I get another phone call from someone else who works for Vericred and they have no notes from my prior conversations with their company and they ask for their fees to be paid. Once again I tell them, "I will not be paying your fees as I paid your clients due amount before Vericred contacted me, so you have done nothing to deserve your fees and you have no right to the fees". Nicoline Smith (***) from Vericred sent me a mail in December of 2021, I responded with the same explanation that I have given to each and every one of her colleagues, she never bothered to reply to my mail. Today (3 Aug 2022) Thato Mtonxa from Vericred called me aswell asking for Vericreds fees to be paid, once again I explained the same thing I have done to each and every one of his colleagues. I also advised Thato that I would be lodging a complaint against his company as they are harassing me for money that is not rightfully theirs. I hope this matter can closed and that we can all move on with our lives.