Vericred Customer Service

Is there a rating lower than 1 star? I started receiving phone calls from Vericred late last year. It was with respect to a Wits student account. I immediately knew that it was a mistake since I am a bursar and my company settled the account in full 2 years ago already. I explained this to the various call centre agents with a request that they contact Wits to sort out the issue. Instead, I received more e-mails, more SMS's and more and more phone calls. I do not understand how Vericred can have a client make a mistake and expect me to do anything about it. Vericred has got a business arrangement with Wits, not with me. Vericred needs to verify the accuracy of claims with their client - it is not my responsibility. If Vericred expects me to assist them in resolving the matter, they can pay me for my time. I am under no obligation to spend any time on this. (You may proceed to legal proceedings if you want to - I have all the proof I need to show that I owe Wits nothing) I think the Vericred business model relies on fees collected for sms, phone calls and e-mails and that is why they have no interest in resolving the matter with their client - who made a mistake. I will be wasting the next Vericred callers time....I can be creative in extending calls to a few hours...good luck.