1 reviews | Active since Aug 2011
VERICRED collections
I made payment on the 7 March 2022 on an outstanding account for AMPATH I also send through my proof of payment on the day but their consultants kept calling saying payment was never made. On the 21 April 2022 I received yet another call and I sent through the proof of payment again only to receive their email again today with the statement whereby my payment is not updated. I have sent through an email with yet another proof of payment and requestws them to update their system because this is really annoying. They keep giving different email addresses and you deal with different consultants every time and it seems they don't communicate amongst themselves.The interests they constantly add are unrealistic. can something be done about this company already. Regards Tiego
Please note that contrary to your comments, there are no 'interest' being charged on the pathologist account as you allege. The charges on your ovedue account, which was handed over for collection by our client in November 2021, are the legal collection fees in accordance with the Debt Collectors Act ,114 of 1998.
Be that as it may, we hereby confirm that you were duly contacted today by an agent to clarify the matter as well as the incorrect ID details that you provided with your review, which do not match the account holder. We further confirm that we have today received the relevant proof of payment from you today which was made in March 2022, i.e. 4 months after handover. We are in the process of confirming the payment with our client, as the reason why the payment did not allocate accordingly is due to the fact that the incorrect account details/reference was used.
As soon as our client have confirmed and allocated said payment, an updated statement will be forwarded to you.
Kind regards.
Please note that contrary to your comments, there are no 'interest' being charged on the pathologist account as you allege. The charges on your ovedue account, which was handed over for collection by our client in November 2021, are the legal collection fees in accordance with the Debt Collectors Act ,114 of 1998.
Be that as it may, we hereby confirm that you were duly contacted today by an agent to clarify the matter as well as the incorrect ID details that you provided with your review, which do not match the account holder. We further confirm that we have today received the relevant proof of payment from you today which was made in March 2022, i.e. 4 months after handover. We are in the process of confirming the payment with our client, as the reason why the payment did not allocate accordingly is due to the fact that the incorrect account details/reference was used.
As soon as our client have confirmed and allocated said payment, an updated statement will be forwarded to you.
Kind regards.