Z
Zintle
1 reviews | Active since Jul 2022
28 Jan 2025, 13:29
Vericred collection is a ****
Make sure to never agree to settle your debt with Vericred collections they will continue to debit even when you have settled your debt. I've been paying since August my last debit order was supposed to be in November 2024, they still debited in December and January. When you contact them for your refund, they will drop their phone and pretend that you the caller have a line issue. I want my refund.
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Replies (2)
VeriCred Collections's replyOfficial
28 Jan 2025, 14:44Hello ZINTLE M***********, we refer to your review.
Further to the comments on this forum, we hereby wish to draw your attention to the following facts:
- There is no "refund" due to you as you allege. Your account is still refelcting an outstanding balance.
- Please take note of the fact that you do not only owe the portion for which your service provider handed you over for, but you are also liable for the legal COLLECTION FEES as well as INTEREST accrued on your outstanding account since you were handed to a registered debt collector due to non-payment. Please refer to the website of the Council for Debt Collectors to view the relevant charges: www.cfdc.org.za".
An agent will call you in due course to explain.
We note that you have another unpaid and overdue account which was handed over for collection and you will also be contacted regarding repayment for that account.
Thank you.
Further to the comments on this forum, we hereby wish to draw your attention to the following facts:
- There is no "refund" due to you as you allege. Your account is still refelcting an outstanding balance.
- Please take note of the fact that you do not only owe the portion for which your service provider handed you over for, but you are also liable for the legal COLLECTION FEES as well as INTEREST accrued on your outstanding account since you were handed to a registered debt collector due to non-payment. Please refer to the website of the Council for Debt Collectors to view the relevant charges: www.cfdc.org.za".
An agent will call you in due course to explain.
We note that you have another unpaid and overdue account which was handed over for collection and you will also be contacted regarding repayment for that account.
Thank you.
VeriCred Collections's reply28 Jan 2025, 14:44
Official
Hello ZINTLE M***********, we refer to your review.
Further to the comments on this forum, we hereby wish to draw your attention to the following facts:
- There is no "refund" due to you as you allege. Your account is still refelcting an outstanding balance.
- Please take note of the fact that you do not only owe the portion for which your service provider handed you over for, but you are also liable for the legal COLLECTION FEES as well as INTEREST accrued on your outstanding account since you were handed to a registered debt collector due to non-payment. Please refer to the website of the Council for Debt Collectors to view the relevant charges: www.cfdc.org.za".
An agent will call you in due course to explain.
We note that you have another unpaid and overdue account which was handed over for collection and you will also be contacted regarding repayment for that account.
Thank you.
Further to the comments on this forum, we hereby wish to draw your attention to the following facts:
- There is no "refund" due to you as you allege. Your account is still refelcting an outstanding balance.
- Please take note of the fact that you do not only owe the portion for which your service provider handed you over for, but you are also liable for the legal COLLECTION FEES as well as INTEREST accrued on your outstanding account since you were handed to a registered debt collector due to non-payment. Please refer to the website of the Council for Debt Collectors to view the relevant charges: www.cfdc.org.za".
An agent will call you in due course to explain.
We note that you have another unpaid and overdue account which was handed over for collection and you will also be contacted regarding repayment for that account.
Thank you.
Z
Zintle's updateReviewer Update
28 Jan 2025, 15:10No one told me about the collection fees the only amount that was presented to me was the amount that I owed. Why was it not mentioned when we were doing the breakdown with the consultant. I would be stupid to settle another debt with you.
Z
Zintle's update28 Jan 2025, 15:10
Reviewer Update
No one told me about the collection fees the only amount that was presented to me was the amount that I owed. Why was it not mentioned when we were doing the breakdown with the consultant. I would be stupid to settle another debt with you.