KP
Kevin P

1 reviews | Active since Aug 2021

30 Aug 2021, 12:35

VeriCred arrases

VeriCred arrases to get addition money paid to them when account was paid. To get addition debt collection money paid they just keep phoning and increasing account. They will not stop although accounts were paid in full but because their records were not updated by PathCare. Also PathCare handed over to VeriCred but no one could provide me an invoice for what I was being billed for and what the claim was for.

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Replies (1)
VeriCred Collections
VeriCred Collections's reply01 Sept 2021, 15:26
Official
Hello KEVIN P******, we refer to your comments of us 'arrases' ("harass" perhaps?) you, yet you do not provide any relevant account information as requested in the information field.
Upon investigation, your contact number is linked to a Pathcare account that was already handed over in January 2019 and of which you only made payment of the handover amount some four (4) months after handover. The outstanding balance was in respect of the legal collection fees accrued of which you are liable for in terms of the Debt Collectors Act, 114 of 1998, as your overdue account was handed to a debt collector due to non-payment. We further note that you have also written the report on our client's portal regarding this account.
We hereby place on record that the outstanding balance was duly reversed as a goodwill gesture and that the  'zero balance' statement was forwarded to our client at their request. You have no more outstanding accounts handed over at present.
Regards.

Best regards,