Vericred and Ampath unprofessional

Good day I have attached a statement that I got from vericred on 10 June 2019. I went to their Bellville Cape Town office and they printed me that. I went to the Pick n Pay Just behind them and tried to make a payment and I failed. I went back to the office to the office and they added a few numbers and I went back to try to pay and I failed. I went to Spar and failed. I went to work and tried to phone the Vericred headooffice and held for more than an hour without help. I phoned the Bellville office and they couldnt help me. I emailed Ampath who sent me a link to pay, I paid using my credit card. The amout said R282 and I paid R320. I received a statment from Ampath saying I owe nothing now and later received an SMS from Vericred saying I owe R340.

First of all, Ampath didn't send me a statement before handing me over. They kept the statement and never told me of outstanding balance. The conduct by Vericred is very dishonest and worse the conduct by Ampath which deals with people's sensitive things is very unprefessional. Vericred just does what it wants and never responds to emails.