1 reviews | Active since Sept 2016
Vericred Agents harassing over settled account.
So over a year ago my wife was harassed by a vericred agent about an account that was handed over. So this account was for Dr. K Mulambu, which we didn't know of and the best of all, if his secretaries or whoever know what they are doing there would never be an account. They were so *********** that they submit the claim to a someone elses medical aid and so that medical aid never pay the account. So they left it for 4 months and then just handed it over without contacting us or anything. They did not even sent an statement, email or sms, just handed us over. After a huge fight with them and showing them it's their fault the account was never paid the reversed the handed over account and told me just to pay the outstanding R220.90 and they will close the account because of this was their fault and they will not hold us account for their wrong doing. Now after more than a year again out of the blue we get harassed again from vericred. This account was settled more than a year ago. Why now you are starting again with the same nonesense. I have the invoice sent by Dr Mulamba's office with proof of payment for that invoice.
From your comments it is however clear that the problems you have is with the relevant doctor and the perceived way in which the account was handled prior to handover. Under the circumstances comments of this nature, which is about the Dr and service apparently not received from the Dr's office, should have been directed to the Dr's profile of the 'Hellopeter' forum,
Please take cognisance that VeriCred did not err in any way, did not "harass" your wife as you claim, as the specific Dr, our client, did not inform us at any stage that the account in question is paid, should be closed and VeriCred must cease collection thereof.
Be that as it may, we took the liberty to follow up with our client, who confirmed that they made a mistake, that the account should have been closed and retracted. Under the circumstances the account in question was finalised and is no longer with VeriCred.
Thank you.
VeriCred Collections (Pty) Ltd
From your comments it is however clear that the problems you have is with the relevant doctor and the perceived way in which the account was handled prior to handover. Under the circumstances comments of this nature, which is about the Dr and service apparently not received from the Dr's office, should have been directed to the Dr's profile of the 'Hellopeter' forum,
Please take cognisance that VeriCred did not err in any way, did not "harass" your wife as you claim, as the specific Dr, our client, did not inform us at any stage that the account in question is paid, should be closed and VeriCred must cease collection thereof.
Be that as it may, we took the liberty to follow up with our client, who confirmed that they made a mistake, that the account should have been closed and retracted. Under the circumstances the account in question was finalised and is no longer with VeriCred.
Thank you.
VeriCred Collections (Pty) Ltd