VERI CRED------DEFINITION OF THE WORD ***********

Veri cred collections, get serious with your accounting and telephone skills. I requested a statement for the period from 2017 to date regards my TFG account to be emailed to me before I can make a settlement arrangement. Upon receipt of the statement I realised that there are lots of "RECEIPTING FEES", "EMAIL SENDING FEES", "SMS SENDING FEES" and I asked their consultants to explain to me where the costs were emanating from. At first I was sent from pillar to post, transferred 4 times until I terminated the call. I called back again and was transferred to my nemesis by the name of Mathapelo......who in this day and age tells a client to *LISTEN TO ME!*? I asked her to explain to me about the RECEIPTING and Email sending fees since I only received one email from them which was the statement I requested. And on the receipting, I wanted to know who they were receipting since I never received receipts from them. They expect me to pay them when their consultant told me that "UNFORTUNATELY, I CANNOT GIVE YOU THAT PROOF".......You cannot prove you emailed me and receipted me yet you want me to pay for being ****** by you. Kindly send your rude consultants back to college, if not high school, to relearn good communication skills. If there are no answers to my questions regards the receipting, emails and sms fees, do not harass me with your calls. Again, put your accounting department in order....the statement you sent me leaves a lot to be desired. If it was meant to confuse me, it didn't. The only call I expect from Veri Cred should be about explaining the charges on my statement/account. Otherwise, see you in court