BC
Boris C
1 reviews | Active since Jan 2016
02 Aug 2021, 19:19
VERI-ANNOYING
As per the other negative reviews here, I would just like to add that these people continue to hassle and harrass us without actually explaining anything. I sent a section of the statement that I received from a Discovery consultant that shows that the amount was paid. I now need to request that Discovery get involved in this matter.
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VeriCred Collections's replyOfficial
03 Aug 2021, 10:39Good day Boris Chiric, thank you for yout report. Please take cognisance that we do not 'hassle' or 'harass' you as you claim when we contact you on an outstanding overdue debt which our client Ampatrh handed over due to non-payment and for which you were the patient at date of service. Kindly note that we as debt collectors do not deal with third parties such as the Medical aid who you claim has settled the account.
Our investigations reveal that this outstanding account was handed over for collection already in January 2021. We have on numerous occassions tried to call you to no avail on the very same number you use on this forum as well as calls to the main member. Be that as it may, contrary to your comments, our client has confirmed that the account in question is NOT paid, is still outstanding and that NO payment was received by them as you claim.
In view of the above, you and the main member will still be contacted for payment at our client's instruction until such time that the account is settled in full or until you have forwarded the relevant proof of payment which you claim was paid by Discovery. We will also arrange to forward you again the invoice/statement with full details of the date of service for your perusal.
Thank you.
Our investigations reveal that this outstanding account was handed over for collection already in January 2021. We have on numerous occassions tried to call you to no avail on the very same number you use on this forum as well as calls to the main member. Be that as it may, contrary to your comments, our client has confirmed that the account in question is NOT paid, is still outstanding and that NO payment was received by them as you claim.
In view of the above, you and the main member will still be contacted for payment at our client's instruction until such time that the account is settled in full or until you have forwarded the relevant proof of payment which you claim was paid by Discovery. We will also arrange to forward you again the invoice/statement with full details of the date of service for your perusal.
Thank you.
Best regards,
VeriCred Collections's reply03 Aug 2021, 10:39
Official
Good day Boris Chiric, thank you for yout report. Please take cognisance that we do not 'hassle' or 'harass' you as you claim when we contact you on an outstanding overdue debt which our client Ampatrh handed over due to non-payment and for which you were the patient at date of service. Kindly note that we as debt collectors do not deal with third parties such as the Medical aid who you claim has settled the account.
Our investigations reveal that this outstanding account was handed over for collection already in January 2021. We have on numerous occassions tried to call you to no avail on the very same number you use on this forum as well as calls to the main member. Be that as it may, contrary to your comments, our client has confirmed that the account in question is NOT paid, is still outstanding and that NO payment was received by them as you claim.
In view of the above, you and the main member will still be contacted for payment at our client's instruction until such time that the account is settled in full or until you have forwarded the relevant proof of payment which you claim was paid by Discovery. We will also arrange to forward you again the invoice/statement with full details of the date of service for your perusal.
Thank you.
Our investigations reveal that this outstanding account was handed over for collection already in January 2021. We have on numerous occassions tried to call you to no avail on the very same number you use on this forum as well as calls to the main member. Be that as it may, contrary to your comments, our client has confirmed that the account in question is NOT paid, is still outstanding and that NO payment was received by them as you claim.
In view of the above, you and the main member will still be contacted for payment at our client's instruction until such time that the account is settled in full or until you have forwarded the relevant proof of payment which you claim was paid by Discovery. We will also arrange to forward you again the invoice/statement with full details of the date of service for your perusal.
Thank you.
Best regards,
BC
Boris C's updateReviewer Update
10 Aug 2021, 16:01Firstly, it is incorrect to state that you have tried to call me on the number that I have listed here. I was called once, and that was months ago.
Secondly, I sent a few emails to Lebo last week, and there is still no reply to the email that was sent on Friday and no actual reading of the email that was sent prior to that email.
Perhaps consider reading the email communication thoroughly so that a resolution can be found. If a supervisor can call me tomorrow, then we can find resolution to a matter that should have been sorted out months ago.
Secondly, I sent a few emails to Lebo last week, and there is still no reply to the email that was sent on Friday and no actual reading of the email that was sent prior to that email.
Perhaps consider reading the email communication thoroughly so that a resolution can be found. If a supervisor can call me tomorrow, then we can find resolution to a matter that should have been sorted out months ago.
BC
Boris C's update10 Aug 2021, 16:01
Reviewer Update
Firstly, it is incorrect to state that you have tried to call me on the number that I have listed here. I was called once, and that was months ago.
Secondly, I sent a few emails to Lebo last week, and there is still no reply to the email that was sent on Friday and no actual reading of the email that was sent prior to that email.
Perhaps consider reading the email communication thoroughly so that a resolution can be found. If a supervisor can call me tomorrow, then we can find resolution to a matter that should have been sorted out months ago.
Secondly, I sent a few emails to Lebo last week, and there is still no reply to the email that was sent on Friday and no actual reading of the email that was sent prior to that email.
Perhaps consider reading the email communication thoroughly so that a resolution can be found. If a supervisor can call me tomorrow, then we can find resolution to a matter that should have been sorted out months ago.