LT
Linda T
1 reviews | Active since Jan 2022
20 Jan 2022, 10:59
Useless
Very *********** people, especially that lady called Fhulu. she was rude and very dismissive. I was told to wait for over a month until my settlement letter will be sent because there are no staff available to that, worst part they made me pay for my letter knowing very well they cannot send it.
Helpful (0)
Replies (3)0
Replies (3)
VeriCred Collections's replyOfficial
20 Jan 2022, 11:26Hello Linda T, we refer to your report.
All our calls are recorded. Please take cognisance that the contact details you provide are not linked to any account with our institution.
To be able to investigate your accusations and allegations accordingly, please provide the necassary and required account details as requested on this forum.
Regards .
All our calls are recorded. Please take cognisance that the contact details you provide are not linked to any account with our institution.
To be able to investigate your accusations and allegations accordingly, please provide the necassary and required account details as requested on this forum.
Regards .
VeriCred Collections's reply20 Jan 2022, 11:26
Official
Hello Linda T, we refer to your report.
All our calls are recorded. Please take cognisance that the contact details you provide are not linked to any account with our institution.
To be able to investigate your accusations and allegations accordingly, please provide the necassary and required account details as requested on this forum.
Regards .
All our calls are recorded. Please take cognisance that the contact details you provide are not linked to any account with our institution.
To be able to investigate your accusations and allegations accordingly, please provide the necassary and required account details as requested on this forum.
Regards .
VeriCred Collections's replyOfficial
20 Jan 2022, 12:14Hi Linda T, thank you for the information provided.
We humbly apologise for the inconvenience caused in this regard. We shall issue you today with a paid up letter/clearance letter which you need to forward to the service provider to have your details updated accordingly on the credit bureaux. In the interim, the staff member in question's behaviour will duly be investgated, thank you for bringing this to our attention.
We trust that you find this in order.
Kind regards.
We humbly apologise for the inconvenience caused in this regard. We shall issue you today with a paid up letter/clearance letter which you need to forward to the service provider to have your details updated accordingly on the credit bureaux. In the interim, the staff member in question's behaviour will duly be investgated, thank you for bringing this to our attention.
We trust that you find this in order.
Kind regards.
VeriCred Collections's reply20 Jan 2022, 12:14
Official
Hi Linda T, thank you for the information provided.
We humbly apologise for the inconvenience caused in this regard. We shall issue you today with a paid up letter/clearance letter which you need to forward to the service provider to have your details updated accordingly on the credit bureaux. In the interim, the staff member in question's behaviour will duly be investgated, thank you for bringing this to our attention.
We trust that you find this in order.
Kind regards.
We humbly apologise for the inconvenience caused in this regard. We shall issue you today with a paid up letter/clearance letter which you need to forward to the service provider to have your details updated accordingly on the credit bureaux. In the interim, the staff member in question's behaviour will duly be investgated, thank you for bringing this to our attention.
We trust that you find this in order.
Kind regards.
LT
Linda T's updateReviewer Update
20 Jan 2022, 16:16Thank you very much Vericred for the quick action and response to my complaint. I have now received my settlement letter. Kind regards.
LT
Linda T's update20 Jan 2022, 16:16
Reviewer Update
Thank you very much Vericred for the quick action and response to my complaint. I have now received my settlement letter. Kind regards.