1 reviews | Active since Feb 2018
Unprofessional Staff
I phoned vericred to request the outstanding balance on my account with the intention of making arrangements or perhaps settling it.
Each consultant that I spoke to has promised to phone me back but have not done so. One consultant even said that 'I shouldnt make my problems hers'
After spending almost R100 on airtime, I still have not come close to resolving my enquiry.
The most pathetic and unprofessional service I have ever received.
Good day Wesley, thank you for your comments. Kindly take cognisance that your allegations are being investigated and we shall revert in due course. Regards, VeriCred Collections
Good day Wesley, thank you for your comments. Kindly take cognisance that your allegations are being investigated and we shall revert in due course. Regards, VeriCred Collections
Good day, your account was already retracted and closed by our client the day before your payment reflected. As per instructions by our client TFG (the Foschini Group), they do not authorise the re-opening of the account with VeriCred, as it was already handed to another external debt collection agency. Your payment made to the account will duly be paid over to TFG as per their instructions. Under the circumstances please direct all enquiries in this regard to TFG.
Good day, your account was already retracted and closed by our client the day before your payment reflected. As per instructions by our client TFG (the Foschini Group), they do not authorise the re-opening of the account with VeriCred, as it was already handed to another external debt collection agency. Your payment made to the account will duly be paid over to TFG as per their instructions. Under the circumstances please direct all enquiries in this regard to TFG.