Hellopeter
Share Your Experience
MP
Mezzoforte Privilège

1 reviews | Active since Oct 2020

13 Oct 2020, 10:36

******** Debt review

They refused to send the clearance letter to clear my name after I paid the settlement fee. They wanted me to pay an additional amount equivalent to the lawyer fees I had already paid.

This ruined my credit score as it resulted in me going under debt review. I could not get an apartment, a new job or credit. My wife has been pregnant in this period and they did not care. It is only when I started posting reviews that they sent me my clearance letter. It's too late now, I spent 6-7 months suffering, living in and out of homeless shelters and the streets on some occasions because of them. They keep getting all review companies to remove my review because they calling it defamation of character. How is it defamation of character when this is what they did to me?

On a recorded conversation, the advisor clearly states that she won't send it because American Swiss forgot to call them to let them know that I settled my account in full + lawyer fees in store.

This is not justice. 8 months ago, I would take them to court and get my justice but now with Covid-19 and the outcome of the debt review, I can't do anything but write a review. Even that is taken away from me.

One day, God will avenge me. You prey on people when they are at their lowest trying to capitalise on unjust gain.

0
Replies (1)
VeriCred Collections
VeriCred Collections's reply05 Nov 2020, 14:39
Official
Good day MEZZOFORTE PRIVILEGE, thank you for your report. We hereby wish to place on record that we have formally under separate advice reverted to yourself in this regard. Contrary to belief, we as debt collectors are not responsible for your credit record nor the fact that you are under debt review. You were duly blacklisted by our client prior to handover for collection in July 2019. When you informed that you will pay your account i.e. seven months after handover, the anticipated payment did not materilaise as undertaken by you. When payment was made within the following month, you decided to pay to our client and not in our bank account after numerous sms's were sent with our banking details, The relevant proof in this regard was not forwarded to us in order to have your account finalised accordingly. When you subsequently contacted our offices there was still an outstanding balance as you did not pay the required amount that was given to you hence the fact that you could not get a paid up letter. Be that as it may, the account was subsequently finalised as we have agreed to waive a portion of the legal collection fees. We requested our client to have your adverse details updated on the relevant credit bureau and they have subsequently advised that it was updated accordingly. Kind regards.