JM
Jolikazi M
1 reviews | Active since Oct 2021
16 May 2022, 10:18
uni
I paid off my MTN account with the exact amount showed on Experian however I just received an email from them claiming I should pay the funds on their account. I have no business with Vericred and I won't take such harrassment after MBD
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Replies (3)0
Replies (3)
VeriCred Collections's replyOfficial
17 May 2022, 16:27Hello JOLIKAZI M, we refer to your report.
Our records reflect that your overdue account was handed over for collection by MTN in December 2021. You have subsequently paid on 01/05/2022, i.e. 5 months after handover, however, you paid directly to them and not into our trust account. The said payment was not paid over to reflect on your account and as a result we have taken it up with our client to confirm payment received. A 'hold' was placed on your account in the interim pending the payment update.You were thus not 'harassed' as is being alleged, as only a letter was sent as the account is still outstanding.
In view of the above, once the payment d/d 01/05/2022 was confirmed and allocated to your account, we will forward you a clearance letter to have your adverse details updated on the relevant credit bureaux, as you were listed accordingly prior to handover.
Kind regards.
o
Our records reflect that your overdue account was handed over for collection by MTN in December 2021. You have subsequently paid on 01/05/2022, i.e. 5 months after handover, however, you paid directly to them and not into our trust account. The said payment was not paid over to reflect on your account and as a result we have taken it up with our client to confirm payment received. A 'hold' was placed on your account in the interim pending the payment update.You were thus not 'harassed' as is being alleged, as only a letter was sent as the account is still outstanding.
In view of the above, once the payment d/d 01/05/2022 was confirmed and allocated to your account, we will forward you a clearance letter to have your adverse details updated on the relevant credit bureaux, as you were listed accordingly prior to handover.
Kind regards.
o
Best regards,
VeriCred Collections's reply17 May 2022, 16:27
Official
Hello JOLIKAZI M, we refer to your report.
Our records reflect that your overdue account was handed over for collection by MTN in December 2021. You have subsequently paid on 01/05/2022, i.e. 5 months after handover, however, you paid directly to them and not into our trust account. The said payment was not paid over to reflect on your account and as a result we have taken it up with our client to confirm payment received. A 'hold' was placed on your account in the interim pending the payment update.You were thus not 'harassed' as is being alleged, as only a letter was sent as the account is still outstanding.
In view of the above, once the payment d/d 01/05/2022 was confirmed and allocated to your account, we will forward you a clearance letter to have your adverse details updated on the relevant credit bureaux, as you were listed accordingly prior to handover.
Kind regards.
o
Our records reflect that your overdue account was handed over for collection by MTN in December 2021. You have subsequently paid on 01/05/2022, i.e. 5 months after handover, however, you paid directly to them and not into our trust account. The said payment was not paid over to reflect on your account and as a result we have taken it up with our client to confirm payment received. A 'hold' was placed on your account in the interim pending the payment update.You were thus not 'harassed' as is being alleged, as only a letter was sent as the account is still outstanding.
In view of the above, once the payment d/d 01/05/2022 was confirmed and allocated to your account, we will forward you a clearance letter to have your adverse details updated on the relevant credit bureaux, as you were listed accordingly prior to handover.
Kind regards.
o
Best regards,
JM
Jolikazi M's updateReviewer Update
18 May 2022, 08:11Thank You, Kindly share the clearance letter on my emails as soon as it reflects on your client's side.
JM
Jolikazi M's update18 May 2022, 08:11
Reviewer Update
Thank You, Kindly share the clearance letter on my emails as soon as it reflects on your client's side.
VeriCred Collections's replyOfficial
19 May 2022, 11:27Hi Jolikazi, we will forward the letter via email as requested as soon as we have received confirmation from our client in this regard.
Kind regards.
Kind regards.
Best regards,
VeriCred Collections's reply19 May 2022, 11:27
Official
Hi Jolikazi, we will forward the letter via email as requested as soon as we have received confirmation from our client in this regard.
Kind regards.
Kind regards.
Best regards,