LJ
Lebo J
1 reviews | Active since Mar 2021
11 Jul 2021, 09:53
Unhappy
I'm not happy at all with your service, You have been debiting every month but do not update ,I don't even get statements. I have been trying to contact you to no avail. When I check my credit report it still says I miss payments even though every month there is money going off my account. what is really happening , I once spoke to one of your consultant and her explanation did not make sense it was she does not understand the bill herself. I need an update and want to understand why is my credit record with you guys still says I missed payment.
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VeriCred Collections's replyOfficial
13 Jul 2021, 09:55Good day Lebo Jankie, thank you for your report.
Statements can be requested at any time and are not being sent out automatically. Further to your request, we shall arrange for the agents concerned to forward you a statement.
Please note that VeriCred is a collection company and not a credit bureau. We are not responsible for updating your credit recotrd as we did not list your details on the credit bureaux. You were blacklisted by our client for payment default prior to being handed over for collection. All payment made by you are paid over to our client in terms of the contract. Under the circumstances you need to take it up with your service provider/our client, who blacklisted you as mentioned.
Be that as it may, your credit profile will only be fully updated once you have repaid your outstanding account.
Kind regards.
Statements can be requested at any time and are not being sent out automatically. Further to your request, we shall arrange for the agents concerned to forward you a statement.
Please note that VeriCred is a collection company and not a credit bureau. We are not responsible for updating your credit recotrd as we did not list your details on the credit bureaux. You were blacklisted by our client for payment default prior to being handed over for collection. All payment made by you are paid over to our client in terms of the contract. Under the circumstances you need to take it up with your service provider/our client, who blacklisted you as mentioned.
Be that as it may, your credit profile will only be fully updated once you have repaid your outstanding account.
Kind regards.
VeriCred Collections's reply13 Jul 2021, 09:55
Official
Good day Lebo Jankie, thank you for your report.
Statements can be requested at any time and are not being sent out automatically. Further to your request, we shall arrange for the agents concerned to forward you a statement.
Please note that VeriCred is a collection company and not a credit bureau. We are not responsible for updating your credit recotrd as we did not list your details on the credit bureaux. You were blacklisted by our client for payment default prior to being handed over for collection. All payment made by you are paid over to our client in terms of the contract. Under the circumstances you need to take it up with your service provider/our client, who blacklisted you as mentioned.
Be that as it may, your credit profile will only be fully updated once you have repaid your outstanding account.
Kind regards.
Statements can be requested at any time and are not being sent out automatically. Further to your request, we shall arrange for the agents concerned to forward you a statement.
Please note that VeriCred is a collection company and not a credit bureau. We are not responsible for updating your credit recotrd as we did not list your details on the credit bureaux. You were blacklisted by our client for payment default prior to being handed over for collection. All payment made by you are paid over to our client in terms of the contract. Under the circumstances you need to take it up with your service provider/our client, who blacklisted you as mentioned.
Be that as it may, your credit profile will only be fully updated once you have repaid your outstanding account.
Kind regards.