NH
Nico H
1 reviews | Active since Jul 2011
15 Dec 2020, 11:28
Unco-operative high handed staff Vericred
I received a call from a very hardegat lady advising that i was handed over by Vox Telecoms and when i informed her that i am awaiting an invoice from their client i was told they have not got one but will request client to forward same. Upon receipt i forwarded confirmation of cancellation of my contract with Vox to both Vericred and Vox. To date I had no response to this correspondence but now i notice i have been blacklisted. It is useless to phone Vericred as they do not answer their phones.
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VeriCred Collections's replyOfficial
22 Dec 2020, 14:12Good day NICO, thank you for your report. We however have no proof of any correpondence sent by you as well as the communications you have sent to Vox, neither have they requested us to close your overdue account. Be that as it may, we have sent you correspondence under separate advice requesting the said correspondence again in order for us to follow up with our client in this regard. In the interim a 'hold' was placed on your outstandiig account pending clarity received.
VeriCred Collections's reply22 Dec 2020, 14:12
Official
Good day NICO, thank you for your report. We however have no proof of any correpondence sent by you as well as the communications you have sent to Vox, neither have they requested us to close your overdue account. Be that as it may, we have sent you correspondence under separate advice requesting the said correspondence again in order for us to follow up with our client in this regard. In the interim a 'hold' was placed on your outstandiig account pending clarity received.