BM
Bokamoso M
1 reviews | Active since Oct 2013
08 Jun 2022, 11:14
Unapproved Debicheck
They debited my account after I had told them that I already paid my account with AMPATH, the did a debicheck which I did not approve. i have tried calling them on these number *** and they could not help me yet this is the number appearing on debicheck. I was given a number *** which I called and was also transferred to someone but no response. now the number is only ringing.
Helpful (0)
Replies (5)0
Replies (5)
VeriCred Collections's replyOfficial
08 Jun 2022, 15:27Hello Bokamoso, thank you for your review.
Further to your comments, please note that the debicheck was approved and accepted by you in January 2022 and you are thus aware of the arrangement. The debit could not be stopped on our side on time but our records reflect that you have previously on two (2) occasions disputed the debitorder at your bank after which it was returned. Under the circumstances you need to dispute again in order to have it returned should you not want the payment to reflect.
The account in question however is still outstanding, collectable and due for which you will be contacted henceforth in the normal collection processes until paid in full.
Kind regards.
Further to your comments, please note that the debicheck was approved and accepted by you in January 2022 and you are thus aware of the arrangement. The debit could not be stopped on our side on time but our records reflect that you have previously on two (2) occasions disputed the debitorder at your bank after which it was returned. Under the circumstances you need to dispute again in order to have it returned should you not want the payment to reflect.
The account in question however is still outstanding, collectable and due for which you will be contacted henceforth in the normal collection processes until paid in full.
Kind regards.
Best regards,
VeriCred Collections's reply08 Jun 2022, 15:27
Official
Hello Bokamoso, thank you for your review.
Further to your comments, please note that the debicheck was approved and accepted by you in January 2022 and you are thus aware of the arrangement. The debit could not be stopped on our side on time but our records reflect that you have previously on two (2) occasions disputed the debitorder at your bank after which it was returned. Under the circumstances you need to dispute again in order to have it returned should you not want the payment to reflect.
The account in question however is still outstanding, collectable and due for which you will be contacted henceforth in the normal collection processes until paid in full.
Kind regards.
Further to your comments, please note that the debicheck was approved and accepted by you in January 2022 and you are thus aware of the arrangement. The debit could not be stopped on our side on time but our records reflect that you have previously on two (2) occasions disputed the debitorder at your bank after which it was returned. Under the circumstances you need to dispute again in order to have it returned should you not want the payment to reflect.
The account in question however is still outstanding, collectable and due for which you will be contacted henceforth in the normal collection processes until paid in full.
Kind regards.
Best regards,
BM
Bokamoso M's updateReviewer Update
09 Jun 2022, 14:41Hi VeriCred, I have made it very clear to your consultant that the account was paid up at Ampath already hence I reversed the debit. I have been calling you guys yet nothing happens, yesterday i tried to call again and was taking from pillar to post.
The fact remains I cant pay for an account that is paid up !!!!!!!!
At the end the call was put off while I was waiting for the 3rd person who is supposedly the one to help.
I have communicated the FACT THAT THE ACOUNT IS PAID UP;
I was also expecting to get a call back at least from you guys since I cant get help when i call after getting this complain, yet no effort is made once again from your side.
The fact remains I cant pay for an account that is paid up !!!!!!!!
At the end the call was put off while I was waiting for the 3rd person who is supposedly the one to help.
I have communicated the FACT THAT THE ACOUNT IS PAID UP;
I was also expecting to get a call back at least from you guys since I cant get help when i call after getting this complain, yet no effort is made once again from your side.
BM
Bokamoso M's update09 Jun 2022, 14:41
Reviewer Update
Hi VeriCred, I have made it very clear to your consultant that the account was paid up at Ampath already hence I reversed the debit. I have been calling you guys yet nothing happens, yesterday i tried to call again and was taking from pillar to post.
The fact remains I cant pay for an account that is paid up !!!!!!!!
At the end the call was put off while I was waiting for the 3rd person who is supposedly the one to help.
I have communicated the FACT THAT THE ACOUNT IS PAID UP;
I was also expecting to get a call back at least from you guys since I cant get help when i call after getting this complain, yet no effort is made once again from your side.
The fact remains I cant pay for an account that is paid up !!!!!!!!
At the end the call was put off while I was waiting for the 3rd person who is supposedly the one to help.
I have communicated the FACT THAT THE ACOUNT IS PAID UP;
I was also expecting to get a call back at least from you guys since I cant get help when i call after getting this complain, yet no effort is made once again from your side.
BM
Bokamoso M's updateReviewer Update
12 Nov 2022, 11:37Still waiting ....
BM
Bokamoso M's update12 Nov 2022, 11:37
Reviewer Update
Still waiting ....
VeriCred Collections's replyOfficial
15 Nov 2022, 14:13Hi
Best regards,
VeriCred Collections's reply15 Nov 2022, 14:13
Official
Hi
Best regards,
VeriCred Collections's replyOfficial
15 Nov 2022, 14:17Hi Bokamoso, our records reflect that you have 5 (FIVE) different overdue Ampath accounts which were handed over for collection in the last year and a half due to non-payment.
To avoid any further confusion we will get an agent to contact you and explain the various accounts to you.
Regards.
To avoid any further confusion we will get an agent to contact you and explain the various accounts to you.
Regards.
Best regards,
VeriCred Collections's reply15 Nov 2022, 14:17
Official
Hi Bokamoso, our records reflect that you have 5 (FIVE) different overdue Ampath accounts which were handed over for collection in the last year and a half due to non-payment.
To avoid any further confusion we will get an agent to contact you and explain the various accounts to you.
Regards.
To avoid any further confusion we will get an agent to contact you and explain the various accounts to you.
Regards.
Best regards,