AH
Amelia H
1 reviews | Active since Dec 2017
20 Feb 2023, 12:14
Unable to have account cleared after payment
Keep getting accounts & charges. Have send the proof op payment more than once but still get account. Can phone them however you want. Get transferred and then no one answers. Even sent email with proof of payment. Still does not help! How can one possibly have a clean credit record with Collection companies who does not have a proper channel for clients to contact them. Who uses FAXes these days? Why is there no email address on your statement?
Helpful (0)
Replies (7)0
Replies (7)
VeriCred Collections's replyOfficial
21 Feb 2023, 10:45Good day AMELIA H******, we refer to your review.
Our records reflect that there is not one but TWO (2) overdue accounts that were handed over in your name due to non payment. The one account is settled however the other account is still outstanding. To preventt any confusion we will arrange to forward you the full details of both accounts to the email address as used by you on this forum and whereby you will then have a direct email address to reply to. Please take cognisance that your credit record is not afffected in this regard as is being alleged.
Be that as it may, if you have settled the second account also as you claim, please forward the relevant proof once you have received the information.
Regards.
Our records reflect that there is not one but TWO (2) overdue accounts that were handed over in your name due to non payment. The one account is settled however the other account is still outstanding. To preventt any confusion we will arrange to forward you the full details of both accounts to the email address as used by you on this forum and whereby you will then have a direct email address to reply to. Please take cognisance that your credit record is not afffected in this regard as is being alleged.
Be that as it may, if you have settled the second account also as you claim, please forward the relevant proof once you have received the information.
Regards.
VeriCred Collections's reply21 Feb 2023, 10:45
Official
Good day AMELIA H******, we refer to your review.
Our records reflect that there is not one but TWO (2) overdue accounts that were handed over in your name due to non payment. The one account is settled however the other account is still outstanding. To preventt any confusion we will arrange to forward you the full details of both accounts to the email address as used by you on this forum and whereby you will then have a direct email address to reply to. Please take cognisance that your credit record is not afffected in this regard as is being alleged.
Be that as it may, if you have settled the second account also as you claim, please forward the relevant proof once you have received the information.
Regards.
Our records reflect that there is not one but TWO (2) overdue accounts that were handed over in your name due to non payment. The one account is settled however the other account is still outstanding. To preventt any confusion we will arrange to forward you the full details of both accounts to the email address as used by you on this forum and whereby you will then have a direct email address to reply to. Please take cognisance that your credit record is not afffected in this regard as is being alleged.
Be that as it may, if you have settled the second account also as you claim, please forward the relevant proof once you have received the information.
Regards.
AH
Amelia H's updateReviewer Update
22 Feb 2023, 11:03I Will send the proof of payment once I received your correspondence but to date I have not received anything
AH
Amelia H's update22 Feb 2023, 11:03
Reviewer Update
I Will send the proof of payment once I received your correspondence but to date I have not received anything
AH
Amelia H's updateReviewer Update
23 Feb 2023, 17:47Still have not received the statement?
AH
Amelia H's update23 Feb 2023, 17:47
Reviewer Update
Still have not received the statement?
VeriCred Collections's replyOfficial
24 Feb 2023, 13:51Hi Amelia, we apologise for the delay and inconvenience.
We have sent the statements yesterday, however, will sent again. Kindly confirm receipt replying to the mail.
Kind regards.
We have sent the statements yesterday, however, will sent again. Kindly confirm receipt replying to the mail.
Kind regards.
VeriCred Collections's reply24 Feb 2023, 13:51
Official
Hi Amelia, we apologise for the delay and inconvenience.
We have sent the statements yesterday, however, will sent again. Kindly confirm receipt replying to the mail.
Kind regards.
We have sent the statements yesterday, however, will sent again. Kindly confirm receipt replying to the mail.
Kind regards.
AH
Amelia H's updateReviewer Update
03 Mar 2023, 10:44Still waiting for the statements. To date have not received anything. When will I receive my statements?
AH
Amelia H's update03 Mar 2023, 10:44
Reviewer Update
Still waiting for the statements. To date have not received anything. When will I receive my statements?
AH
Amelia H's updateReviewer Update
08 Mar 2023, 08:47Its been 2 weeks and still waiting for statements????
AH
Amelia H's update08 Mar 2023, 08:47
Reviewer Update
Its been 2 weeks and still waiting for statements????
VeriCred Collections's replyOfficial
08 Mar 2023, 15:19Hi Amelia, we hereby confirm as follows:
The required documentation was sent to you on several occasions to the mail address as used by you on this forum. An agent contacted you earlier and an alternative email address was obtained; the stateemets were re-sent to the other mail address as supp**** by you.
Kind regards.
The required documentation was sent to you on several occasions to the mail address as used by you on this forum. An agent contacted you earlier and an alternative email address was obtained; the stateemets were re-sent to the other mail address as supp**** by you.
Kind regards.
VeriCred Collections's reply08 Mar 2023, 15:19
Official
Hi Amelia, we hereby confirm as follows:
The required documentation was sent to you on several occasions to the mail address as used by you on this forum. An agent contacted you earlier and an alternative email address was obtained; the stateemets were re-sent to the other mail address as supp**** by you.
Kind regards.
The required documentation was sent to you on several occasions to the mail address as used by you on this forum. An agent contacted you earlier and an alternative email address was obtained; the stateemets were re-sent to the other mail address as supp**** by you.
Kind regards.