A
Andisiwe
1 reviews | Active since Nov 2021
01 Jun 2022, 10:07
Telkom billing
Please stop harassing me about Telkom account which I went to confirm yesterday it was closed more than a year ago , please don’t contact me again .
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VeriCred Collections's replyOfficial
02 Jun 2022, 09:13Hello ANDISIWE A, we refer to your review.
Please take cognisance that your overdue account was handed over already in December 2021 by our client Telkom due to non-payment. Currently the balance still reflects as outstanding hence you being contacted and we have not received any notification, proof of settlement or request from our client to withdraw the account.
Under the circumstances your allegations will be investigated with our client for clarity in this regard. In the interim a 'hold' was placed on the account in question pending feedback received from Telkom.
Thank you.
Please take cognisance that your overdue account was handed over already in December 2021 by our client Telkom due to non-payment. Currently the balance still reflects as outstanding hence you being contacted and we have not received any notification, proof of settlement or request from our client to withdraw the account.
Under the circumstances your allegations will be investigated with our client for clarity in this regard. In the interim a 'hold' was placed on the account in question pending feedback received from Telkom.
Thank you.
VeriCred Collections's reply02 Jun 2022, 09:13
Official
Hello ANDISIWE A, we refer to your review.
Please take cognisance that your overdue account was handed over already in December 2021 by our client Telkom due to non-payment. Currently the balance still reflects as outstanding hence you being contacted and we have not received any notification, proof of settlement or request from our client to withdraw the account.
Under the circumstances your allegations will be investigated with our client for clarity in this regard. In the interim a 'hold' was placed on the account in question pending feedback received from Telkom.
Thank you.
Please take cognisance that your overdue account was handed over already in December 2021 by our client Telkom due to non-payment. Currently the balance still reflects as outstanding hence you being contacted and we have not received any notification, proof of settlement or request from our client to withdraw the account.
Under the circumstances your allegations will be investigated with our client for clarity in this regard. In the interim a 'hold' was placed on the account in question pending feedback received from Telkom.
Thank you.