MN
Molau N
1 reviews | Active since Jul 2020
13 Jul 2020, 16:57
Stupid Collection Company
What a bad company. They should stop doing credit collections. 1stly they don't update your profile and they don't even update the store that they're collecting for that you have paid up the account. I had a Truworths account and they didn't update Truworths that I paid the account and when I call them they say I need to contact the store.
Don't pay your account with them, please pay your account directly.
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Replies (2)
VeriCred Collections's replyOfficial
16 Jul 2020, 14:18Good day Molau N, thank you for your report. Please note that Vericred are debt collectors and not credit collectors/providers. Be that as it may, your overdue account was subsequently paid and a clearance letter was forwarded to you. The monies were duly paid over to Truworths already in the beginning of June. We have subsequently forwarded the relevant proof in this regard again to them to have your account reconciled. As they blacklisted you before handover, we also requested that they update your records accordingly on the credit bureaux regarding the account in question. Kind regards,Vericred Collections
VeriCred Collections's reply16 Jul 2020, 14:18
Official
Good day Molau N, thank you for your report. Please note that Vericred are debt collectors and not credit collectors/providers. Be that as it may, your overdue account was subsequently paid and a clearance letter was forwarded to you. The monies were duly paid over to Truworths already in the beginning of June. We have subsequently forwarded the relevant proof in this regard again to them to have your account reconciled. As they blacklisted you before handover, we also requested that they update your records accordingly on the credit bureaux regarding the account in question. Kind regards,Vericred Collections
MN
Molau N's updateReviewer Update
29 Jul 2020, 16:39Dear VeriCred, please note that even as of today my account is still not updated with the store.
I have forwarded my paid up letter to them and they said they still can't update the account without funds from you guys. I have email threads between me and Tshenolo Mabale where she says she has sent confirmation to the store.
I believe everything is done electronically and that funds will have a trail of when they were transferred.
I know you guys might think I'm bluffing but I'm thinking of taking this to the credit ombudsman and also take legal action against you guys.
It can't be hard for you guys to update an account (unless my money was never transferred) I trust I will get a response within 24 hours
I have forwarded my paid up letter to them and they said they still can't update the account without funds from you guys. I have email threads between me and Tshenolo Mabale where she says she has sent confirmation to the store.
I believe everything is done electronically and that funds will have a trail of when they were transferred.
I know you guys might think I'm bluffing but I'm thinking of taking this to the credit ombudsman and also take legal action against you guys.
It can't be hard for you guys to update an account (unless my money was never transferred) I trust I will get a response within 24 hours
MN
Molau N's update29 Jul 2020, 16:39
Reviewer Update
Dear VeriCred, please note that even as of today my account is still not updated with the store.
I have forwarded my paid up letter to them and they said they still can't update the account without funds from you guys. I have email threads between me and Tshenolo Mabale where she says she has sent confirmation to the store.
I believe everything is done electronically and that funds will have a trail of when they were transferred.
I know you guys might think I'm bluffing but I'm thinking of taking this to the credit ombudsman and also take legal action against you guys.
It can't be hard for you guys to update an account (unless my money was never transferred) I trust I will get a response within 24 hours
I have forwarded my paid up letter to them and they said they still can't update the account without funds from you guys. I have email threads between me and Tshenolo Mabale where she says she has sent confirmation to the store.
I believe everything is done electronically and that funds will have a trail of when they were transferred.
I know you guys might think I'm bluffing but I'm thinking of taking this to the credit ombudsman and also take legal action against you guys.
It can't be hard for you guys to update an account (unless my money was never transferred) I trust I will get a response within 24 hours